Collinson and CAPA – Centre for Aviation (CAPA) Releases Fresh Industry Data

INDIA – 15^th NOVEMBER 2021: As the travel ecosystem continues to adapt to the ongoing Covid-19 pandemic, a newly launched second edition of the ‘Asia Pacific Travel Recovery Report’ from Collinson, a global end-to-end travel experiences, airport services and travel medical company, and CAPA – Centre for Aviation (CAPA), showcases the latest travel industry recovery predictions – including traveller expectations – for the coming year and beyond.

The extensive survey of more than 400 C-Suite and senior managerial level travel industry experts from leading global travel brands reveals that while 37% of respondents are now expecting a ‘full recovery’ to 2019 pre-pandemic levels in 2023 – compared to 35% in the April 2021 survey – optimism that herd immunity would be reached in the US, UK and a few other developed countries has slipped from 33% to 24%. Additionally, concerns around quarantine and fraudulent Covid-19 test results remain a worry for respondents.

The survey was carried out in September 2021 by Collinson in partnership with CAPA – one of the world’s most trusted sources of market intelligence for the aviation and travel industry – to continue the study of the industry’s recovery and predict the new traveller experience.

About the Research

From 6 September 2021 to 30 September 2021, CAPA surveyed participants in its virtual monthly event series, CAPA Live, receiving 414 survey responses (n=414) from 68 countries. Respondents were a mix of C-Suite, executives and senior managers from airlines, airports and aviation suppliers. The aim of the report is to highlight key changes in comparison to the results captured in April 2021. Areas of focus include airline activity and recovery, ancillary revenue, border control, COVID-19 testing, traveller vaccine documentation, quarantine and traveller wellbeing

About Collinson

Collinson is a global leader in the provision of traveller experiences including airport lounge access and medical and security assistance and travel medical services. Collinson’s traveller experiences include the world’s leading airport lounge and experiences programme, Priority Pass, as well as travel insurance, identity assistance, flight delay, international health and travel risk management solutions.

The Collinson Group has over 2,000 employees operating out of 17 locations globally, all working to deliver a broad range of traveller experiences that ensure the safety, welfare and comfort of 55 million people as they travel for business and leisure around the world. Its travel medical and security assistance business unit has more than 55 years’ experience in the delivery of international medical assistance and emergency care, including the handling of pandemics such as Ebola, Zika and the coronavirus. Last year alone, The Collinson Group responded to over 95,000 emergency calls, managed over 40,000 medical cases and conducted over 3,000 aero-medical evacuations across the 170 countries it serves. We work with clients including: American Express, Cathay Pacific, CBA, Mastercard, UnionPay and Visa.

About CAPA – Centre for Aviation

CAPA – Centre for Aviation (CAPA), part of Aviation Week Network, is the leading provider of independent aviation market intelligence, analysis and data services covering worldwide developments. Established in 1990, CAPA’s platforms help the aviation sector and supplier businesses stay informed, remain connected to industry leaders and fuel inspiration to drive change. CAPA’s global C-level and corporate travel in-person and virtual Summits and Masterclasses attract executive level speakers, attendees and leading stakeholders of the global commercial aviation industry. Understanding aviation markets is our great strength and passion, along with providing CAPA members, clients and partners with an unparalleled level of expertise and insight. For more information and details on membership and events, please visit centreforaviation.com.

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