Absolute Hotels Services Appointed Quality Assurance Team

Jonathan Wigley CEO AHS

BANGKOK, Thailand January 7, 2019 – CEO of Absolute Hotel Services Mr. Jonathan Wigley is delighted to announce the appointment of the Quality Assurance Team, led by Martin Faist, Vice President – Quality Assurance.

Absolute Hotel Services, one of the fastest growing hotel management companies in Asia, is pleased to announce the appointment of the Quality Assurance Team to ensure operational performance in alignment with company standards, maximize operational performance and initiate service processes and procedures which will exceed customer satisfaction expectations in all aspects.

To empower the team, Martin Faist has been promoted to Vice President – Quality Assurance. This promotion has deservedly come about after many years working with the AHS Group in his capacity of Group Director of Food and Beverages, in which time he has demonstrated his professionalism through leadership and team consultancy coupled with outstanding creativity. Besides his passion for food and beverages he is an enthusiastic, dedicated and positive mentor for all customer-concerned services.

Martin Faist

A German native, Martin brings almost three decades of experience in the dining and hospitality sector. He started his career working at the Michelin starred Alde Gott Neuweier Baden restaurant in his hometown as a chef. He then followed his passion for dining along the professional path with work at 5 star hotels and restaurants worldwide in USA, Australia, and Asia. Prior to joining AHS, he was Director of Food and Beverages at Plaza Athenee Bangkok, A Royal Meridien Hotel. In 2015 Martin joined the AHS as Group Director of Food and Beverages and was promoted to Vice President – Quality Assurance in 2019.

Along with Martin’s promotion, Chutima Kaewta Fortescue is appointed as Director of Quality Assurance and Prateek Dharkar as Quality Assurance Specialist.

Chutima is an AHS veteran with a strong background in hotel operations and management. Prior to this promotion, she has served as general manager at U Inchantree Kanchanaburi and Eastin Hotel Makkasan Bangkok.

Chutima Kaewta

Prior to joining the AHS head office, Prateek was the Pre-Opening & Operations Manager at the company’s Indian Continent and Middle East office.

Prateek Dharkar

“I trust this team will enhance the service quality and standards of our hotels and resorts to the exceed expectation levels. Although the company’s expansion has been incredibly fast, we want it to grow strongly too. In 2019 – 2020 AHS will have over 100 properties worldwide. However, the customer’s satisfaction is always key to the business.” stated Jonathan.

About Absolute Hotel Services (AHS)

AHS is the fastest growing hospitality management/branding company in Asia, with an ever-expanding geographic portfolio of hotels, resorts, and serviced residences. AHS also has interests in the golf industry through Absolute Golf Services, is the exclusive operator of the Travelodge brand in Thailand

and Vietnam through Travelodge Thailand and Vienna House brand in Asia through Vienna House Asia (www.absolutehotelservices.com)

With headquarters located in Bangkok, Thailand and with regional offices in Vietnam, Indonesia, Hong Kong, India and now Europe, and with more expansions planned, AHS and its brands have resonated with investors and consumers and contributed great value to all stakeholders.

Covering both the luxury and economy segments and everything between through its brands U Hotels & Resorts, Eastin Grand Hotels & Resorts, Eastin Hotels Resorts & Residences, Eastin Easy, Travelodge and Vienna House, AHS have developed and continue to evolve relevant hospitality solutions which truly work.

AHS is an affiliate company of U City Public Company Limited; one of Thailand’s largest public listed companies with a full-scale real estate development.

About U Hotels & Resorts Brand


The brand was created with today’s travellers and their expectations in mind in the fast-moving world of hospitality. Founded in 2008, U Hotels & Resorts is an uncomplicated, deluxe Bijoux hotel brand that features a stimulating blend of local heritage and design accents paired with modern amenities, services, and facilities to discreetly and tastefully appeal to sophisticated target customers who are eager to enjoy the local environment. U Hotels & Resorts’ unique service concept includes 24-hour room use, whenever/wherever breakfast option, free Wi-Fi, U choose programme and U Make a Difference programme.

About Eastin Grand Hotels & Resorts | Eastin Hotels & Resorts | Eastin Residences | Eastin Easy Brands


Eastin Grand Hotels & Resorts and Eastin Hotels, Resorts & Residences – a 4 and 5 star luxury brand created to be based on market relevance as well as the needs and desires of target customers. The brands provide value and consistency through flexible venues and services with added value to serve the desires of business and leisure travellers alike. Eastin Brand’s target customers are value hunters looking for luxury, comfort and convenience at the right price with maximum flexibility to serve the purpose of their visit, whether it is business or pleasure. Unique services include free wi-fi, extended breakfast hours to 11:30 hrs, and room ready guarantee.

Eastin Easy, a 3 star hotel brand that provides comfortable accommodation, with breakfast plus approachable services and simple facilities for business and leisure travellers. The brand offers 6/12/24 hour Easy rates.

About the Travelodge Thailand


With over 1000 economy sector properties operating in North America, Europe, Australia and New Zealand, Travelodge Thailand is developing and expanding the Travelodge brand in Thailand.

The Travelodge brand in Asia is guest centred and provides the essentials for a home away from home. Being a limited service brand, Travelodge hotels in Asia focus on delivering an optimal experience through thoughtful design to maximize room space and ensure essential conveniences are available to the guest.

About Absolute Golf Services (AGS)


A golf management and consultancy company with headquarters based in Thailand. Providing a full range of golf services including, but not limited to, golf club design, development, renovations, management and consulting.

About Vienna House


Vienna House is all about making new experiences, exploring as well as recognizing the true beauty that is to be found in the simple things in life. Vienna House hotels have their own distinct character but also shared values and one aim: to inspire guests. Austria’s largest hotel group owns and manages individual city and resort hotels with a shared character. The hotels of the “Vienna House” brand operate in the upscale design segment and include individual city and resort hotels that stand for timeless design and a natural air of class. “Vienna House Easy” is the group’s smart-casual design hotels with a cool, fresh and easy-going style. The company currently employs 2,200 staff members in nine countries. Vienna House is a registered trademark of Vienna International Hotel management AG.