Frontline Performance Group and HM Corp Partner to Fuel Growth and Empower Hoteliers in Indian Hospitality Marketplace

Gurugram (India), June 2, 2022: Frontline Performance Group (FPG), the world leader in frontline technology and training, today announced its partnership with HM Corp, a tourism and hospitality management advisory, led by seasoned luxury hotelier Hemant Mediratta, to deliver FPG’s groundbreaking software, powerful e-Learning, and superior champion certification program to the Indian hospitality marketplace.

“After years of work in India, we believe in its incredible potential, and we are honored to join forces with such a professional and reputable partner that extends distribution, access and in-market sales resources,” “Whilst leveraging HM Corp for sales, FPG’s team will deliver all elements of our industry-leading platform and support services, our mission is to empower hotels throughout India to reach their greatest potential.”

Paul McLoughlin, FPG President, International.

Hospitality is among the top drivers of economic growth and foreign exchange in India; the country ranked 10th in the world for its travel & tourism’s contribution to GDP (Source: World Travel & Tourism Council). By empowering hotels to deliver enhanced guest experiences, better paid frontline employees, and thriving bottom lines, FPG and HM Corp hope to further fuel economic growth and accelerate post-pandemic recovery in India.

FPG’s performance management software application, IN-Gauge, empowers hotel teams at all levels—from the frontline, to on-property management, and above-property leadership—to measure performance, forecast revenue, audit sales, and train their teams with a comprehensive e-Learning library. The business supports the world’s leading hotel companies and ownership groups including Accor, Hilton, IHG, Marriott as well as numerous independent chains and properties. Programs are active in over a dozen languages within every level of the hotel chain, from city-center all-suite properties to luxury destination resorts.

“We are thrilled to deliver the world’s leading upsell training and technology solution to hotel owners and chains throughout India, enabling them to optimize returns, guest satisfaction and employee morale,” “The FPG offering truly empowers people, which has been a critical need in the Indian and global marketplace.”

Hemant Mediratta, Founder - HM Corp.

About FPG

As the world leader in frontline performance technology and training, FPG transforms front desk operations into profit centers for the leading hospitality, car rental and automotive brands worldwide by elevating the performance of their frontline agents, while enhancing guest satisfaction. For over 25 years, FPG has generated billions in incremental revenue for our clients through a proven system of groundbreaking technology, robust leadership coursework and certification, a vast e-learning library featuring hundreds of hospitality-focused proprietary training courses and videos and consulting support to accelerate results. The end result is higher earnings, increased property valuations, and an enhanced experience on both sides of the front desk—with engaged agents and happy guests.  Founded in 1993, FPG has been a dominant player in the Americas for car rental, theme parks and other frontline-intensive service industries.  FPG is an Abry portfolio company. Learn more about FPG at www.frontlinepg.com or email Discover@frontlinepg.com.

About HM Corp

HM Corp is a strategic advisory for global tourism and hospitality brands that works with you to directly enhance your organization's profitability and brand premium. This is achieved through a combination of services which include Sales & Revenue Management, Integrated Marketing Communications, Asset Management, Operational Excellence and Learning & Development. Led by a team of reputed and experienced tourism and hospitality professionals, HM Corp offers a comprehensive consulting environment through a diverse team of consultants that have a combined professional experience of 200 years across varied verticals. We consult to some of the world's leading hospitality and travel brands who seek to drive brand value and enhance financial returns by creating innovative and truly distinctive experiences. We help brands unlock their true potential, scaling up across global markets and leaving an impactful footprint. Learn more at www.hmcorp.in 

-----