Happy Customers, Happy Lords!!

Lords Hotels and Resorts is happy to announce that many of its units have won the coveted “Customer Review Awards 2022”, which was bestowed by none other than Agoda, the leading online hotel booking website.

The Customer Review Awards 2022 was presented to Lords Eco Inn, Morbi with 9.0 ratings, Elora Lords Eco Inn, Lucknow with 8.3 ratings, and Lords Inn Somnath with 8.1 ratings; respectively.

The units of Lords group have worked tirelessly towards offering the best services that includes upgraded products that offer a wow experience to its prospective customers.

“Customer Service Award from Agoda has further motivated us to work towards offering better guest services. Our aim is to ensure every guest gets value for money and a delightful service. This recognition from Agoda highlights our relentless efforts towards upgrading guest services and will continue our efforts towards guest experience.”

Mr. Dhaval Lodhiya, General Manager, Lords Eco Inn Morbi

“This is truly a glorious moment for me and my team at Elora Lords Eco Inn. I am thankful to all my guests who stayed with us and enjoyed our hospitality. It would be impossible for me without the dedication and support from my entire team members. I convey my heartiest appreciation to all and look forward to offering the best to our customers.”

Mr. Rachit Gupta, Operation Manager, Elora Lords Eco Inn, Lucknow

“We are delighted to receive the Customer Review Award from Agoda. This is the recognition of our dedication towards guest services. Our focus is always on guest delight and on giving them memorable experiences. Our team works tirelessly to ensure homely atmosphere for our guests.”

Mr. Prateek Sharma, Senior General Manager Lords Inn Somnath

The criteria of the award were based on easy accessibility of the said property to attractions and interesting dining options. And, also included its range of services that ensured that the guests get the most out of their stay. Guest’s review was also rated on how well the rooms were designed and kept; and if it included all the modern amenities; including free Wi-Fi internet access to stay connected with family and associates. Other in-room conveniences that were reviewed included 24-hour room service and daily housekeeping, so that one can relax and enjoy their stay.

So, welcome on board and experience Lords Hotels and Resorts exhilarating hospitality.