HR trends in Hospitality

Attraction of right talent is one of the challenges that the hospitality segment sees, and aspects such as right skills, right suitability and requirements for the hotel. Willingness to work for long hours and schedules for all days should be there amongst employees for all levels across departments

Identification of the right talent can enhance the productivity of the organization. HR strategies focusing on capabilities guest services, employee retention and inclusion should take a focus.

Hiring people with good knowledge and attitude is critical for hospitality, as along with operational departments, even the other departments have to be guest-centric. Hiring Millennials also plays a critical role for organizations who bring in a fresh perspective on things and cultures.

Recognizing high performing individuals and rewarding them also benefits organizations as retention for key talent is critical for companies to achieve results.

Giving importance to training on POSH training (prevention of sexual harassment) increases awareness amongst employees and creates a healthy environment to work which turns out to be a winning situation for employees.

Companies who give importance to inclusion, diversity at the workplace to get an additional advantage as people start trusting such organizations more and it helps in creating a long term advantage.