Jobs In Hotel Industry

Career in hospitality sector in general and hotels in particular is full of exploration, excellence and excitements. When we talk about job in Hotel industry our mind gets filled with those man powers that are inquisitive and filled with warmth. They are passionate for providing their best service and persistently work for delighting the guest. In a way each employee at hotels are an envoy of spirit and culture.

A Glimpse to types of hotel jobs

Before applying for a job in hotel it is very necessary to first understand the types and nature of work involved. From a porter to a manager, hotel provides variety and extensive lists of positions. All of it can be categorized under two headings: the one providing guest service and support and other at executive level. Some of it may require degree, training and experiences. Others may require little education and work out.

Some of the common jobs at hotel are as follows

Porters: Porters help guest to carry their luggage on their way to the room. They also guide them to different areas of the hotel and various services offered.

Housekeeping: These staff ensures the hygiene of hotel areas, rooms, lobbies, washrooms etc. They clean bedding, towels and prepare room for the new guest. Their service plays a major role in guest return to the hotel.

Concierge: Their task is to help guest meet their needs outside the hotels. Such as booking reservation, purchasing show tickets, making arrangement for laundry, recommending dining spot, telling about any discounts or offers etc.

Maintenance: Upkeep of the hotel services and equipment is the task of maintenance staff. They look after any damage and operate for repair service.

Event Planner: They plan and organize events such as wedding, meetings, seminars, award ceremony, birthday parties and many more such events.

Front desk staff: They look after phone calls, requests, inquiries; greetings, verify room reservation, checking in and out of the guest and many more such work.

Marketing and advertising: Their job is to promote the hotel through advertisement. It could be via giving offers or publicizing in papers or channels.

Accounting: Accounting staff look after proper recording of income, expenses, bills, taxes etc. of a hotel.

Purchasing staff: They see that the hotel has enough reserve to meet up the need of the guest.

Food services: Many hotels have restaurants of their own. Such hotels require chefs, cooks, servers, ordering and catering staff.

Manager: Depending on the size of a hotel there are various managerial posts. There are general managers who look after overall functioning of the hotel and departmental managers who look after functioning of specific departments. They are entrusted with task of supervision, preparing reports, budgets, hiring employees, conducting training program and smooth running of the hotel.

What may be the purpose of stay, the guests at hotels wants to have positive experiences. It is the task of hotel employees to ensure the constructive experience of the guests. Jobs in hotels require an ability to work with all sorts of people and meet the demand of satisfying the guest with one’s service. It is not the degree but the attitude that matters here.

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