Thomas Cook India elevates its forex retail experience with newly designed store in Kottayam, Kerala

• Expands consumer access to 14 outlets in the State

Mumbai, November 14, 2025: Thomas Cook (India) Limited, India’s leading omnichannel foreign exchange services company, has unveiled its new store in Kottayam, Kerala. The new outlet marks a significant upgrade in both design and customer experience - centrally located with a spacious office layout and enhanced support facilities. With this addition, the Thomas Cook India’s Forex network spans to 14 locations across Kerala.

Thomas Cook’s foreign exchange office in Kottayam offers the Company access to a diverse mix of leisure and business segments, led by families, working professionals and students. Situated in central Kerala, Kottayam benefits from its strategic proximity to Kochi, including easy access to Cochin International Airport and Infopark Kochi. With robust multimodal connectivity and access to key business corridors, the outlet serves as an ideal catchment to drive Thomas Cook India’s Foreign Exchange business. The store will also cater to surrounding locales such as Alappuzha and Thiruvalla — renowned for their tourism appeal and strong NRI base, respectively.

The Forex Portfolio available at the outlet:

·        Prepaid Travel Cards in partnership with Mastercard and Visa:

o   Holidays: Newly launched Borderless Travel - prepaid multi-currency card with 12 global currencies

o   Business Travel: FX Enterprise card - India’s first Eco-Friendly Forex prepaid card

o   Overseas Education: Study Buddy card

o   Thomas Cook One Currency Card: India’s first prepaid card with zero cross currency conversion fees

·        Digital Services - Easy ways to Book for Kottayam’s rapidly evolving on-the-move consumer

o       Forex App; Online Forex; Forex on WhatsApp (24x7 forex services, from live rate to end-to-end transactions); V-KYC

·        Overseas Education Forex for Kottayam’s strong student segment: transfer of university/tuition fees, living expenses; discounted air fares, excess baggage; insurance and foreign exchange products like the Study Buddy Card

·        Currency: 26 global destination currencies

·        Overseas Remittances - Thomas Cook Forex’s Send Money Abroad covering over 120 countries

Thomas Cook Foreign Exchange - India ka Forex Specialist: The business’ omnichannel model today serves over 1 million customers annually, via its website, FX Now app, call centre 1800-2099-100, and 125+ Forex stores located across 69 metros, tier 2-4 cities/towns pan India. The Company’s Ghar pe Forex commitment of doorstep delivery in 2 hours, serves as a strong reassurance with a smooth and swift last mile delivery.

Contact Details:

Thomas Cook (India) Limited

Aiga Centre,1^st Floor, TB Road, Nr. KSRTC,

Opp. Kalyan Silks, Kottayam – 686 001

Contact No: +91 9037001451| +91 9447652018