Courtyard by Marriott Mahabaleshwar Appoints Laxmi Singh as Front Office Manager

Mahabaleshwar, 29^th November 2025: Courtyard by Marriott Mahabaleshwar is pleased to announce the appointment of Laxmi Singh as its new Front Office Manager. With over eight years of extensive experience in hospitality operations, guest relations, and team leadership across renowned hotel brands, Laxmi brings a strong commitment to service excellence and operational efficiency to her new role.

 “We are delighted to welcome Laxmi Singh as our Front Office Manager. Her deep understanding of guest expectations, strong operational acumen, and proven track record within the Marriott portfolio make her an invaluable addition to our leadership team. We are confident that her expertise will further enhance our service excellence and elevate the overall guest experience at our resort.”

Rahul Janve, General Manager, Courtyard by Marriott Mahabaleshwar,

Laxmi joins the Mahabaleshwar property after successfully serving as Guest Relations & Loyalty Manager at Courtyard by Marriott Mahabaleshwar, where she played a pivotal role in elevating guest engagement programs, enhancing loyalty member experiences, and driving improvements in guest satisfaction scores. She later moved to Courtyard by Marriott Pune as Assistant Front Office Manager, where she strengthened departmental processes, led guest-centric initiatives, and supported the hotel in achieving top rankings on TripAdvisor.

In her new role as Front Office Manager, Laxmi will oversee daily front office operations, strengthen guest satisfaction strategies, enhance team performance, and uphold Marriott’s service excellence standards at the Mahabaleshwar property.

“Courtyard by Marriott Mahabaleshwar holds a special place in my career journey, and I am honoured to take on this leadership role. I look forward to building on our legacy of warm hospitality and enriching the overall guest experience.”

Laxmi Singh

With a solid background that includes leadership roles at Accor Residences, Qatar; The Fern Hotels & Resorts; Taj Hotels & Resorts; and Chhatrapati Shivaji Maharaj International Airport, Laxmi has consistently demonstrated exceptional capabilities in front office operations, complaint resolution, VIP guest handling, financial accuracy, and team development. Her international exposure and experience during global events like the FIFA World Cup 2022 further add to her operational strength.

Recognised as a Guest Voice Champion, a Top 5 Performer in South Asia for Marriott Bonvoy Occupancy (2024), and the recipient of several accolades, including Manager of the Quarter and IIHM’s Unsung Hero Award, Laxmi is celebrated for her dedication, initiative, and strong guest-first approach.