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National, 25 September 2025: DoubleTree by Hilton Goa, Panaji is proud to announce the elevation of Kunal Naidu as the Front Office Manager. With over 14 years of extensive experience in the hospitality sector, Kunal’s promotion is a testament to his commitment, leadership, and operational excellence in enhancing guest satisfaction and driving revenue growth.
A graduate of Rizvi College of Hotel Management and Catering Technology, Mumbai, Kunal has built his career with leading hospitality brands including Ibis Hotels, Crowne Plaza Pune City Centre (IHG), and DoubleTree by Hilton Goa, Panaji. Over the years, he has excelled in managing front office, spa, recreation, and rooms operations, consistently driving guest satisfaction, implementing revenue-enhancing strategies, and strengthening compliance processes. Recognized for his creativity, analytical approach, and people-first leadership style, Kunal is respected for balancing operational precision with a strong guest-centric mindset, contributing significantly to business growth and team excellence.
“This elevation is both an achievement and an inspiration,”. “As Front Office Manager, my focus will be on further enhancing the guest journey while fostering a culture of excellence and innovation. I look forward to creating memorable experiences that embody the spirit of DoubleTree hospitality.”
Kunal Naidu
“Kunal has consistently showcased remarkable leadership, strategic acumen, and the ability to inspire his team to deliver exceptional guest experiences. His elevation is a reflection of his hard work, creativity, and dedication to Hilton’s service philosophy. We are proud to see his growth within the organization, and confident he will continue to raise the bar for guest satisfaction and operational excellence.”
Harshad Nalawade, General Manager of DoubleTree by Hilton Goa, Panaji,
This elevation reinforces the hotel’s commitment to nurturing in-house talent and fostering leadership that drives both guest delight and business success.