Eros Hotel New Delhi Appoints Kapil Dhankhar as Assistant Front Office Manager

New Delhi, 16th May 2025: Eros Hotel New Delhi, the iconic luxury business hotel nestled in the heart of the capital, is delighted to announce the appointment of Kapil Dhankhar as its new Assistant Front Office Manager. With 14 years of distinguished experience in the hospitality industry, Kapil brings a wealth of knowledge and expertise to this pivotal role. His appointment underscores the hotel’s commitment to delivering exceptional service and elevating guest experiences.

As Assistant Front Office Manager, Kapil will extend its services to the hotel’s front office operations, ensuring smooth processes and exceptional guest service from check-in to check-out. His services will focus on maintaining the highest standards for guest interaction, implementing emergency protocols, enhancing security measures, and upholding health and safety regulations. Kapil will also collaborate closely with departments such as housekeeping, maintenance, and food and beverage to streamline operations, address guest concerns, and elevate the overall guest experience.

With his skills in guest relations, problem-solving, and team management, Kapil is well-positioned to contribute to the front office operations to establish new levels of excellence. His vast experience at prestigious establishments, including Hotel Ramada Gurugram, Sarovar Premiere Gurugram & Holiday Inn Jaipur City Centre has equipped him with the expertise to thrive in his new role at Eros Hotel New Delhi.

“I am excited to embark on this new chapter at Eros Hotel New Delhi, known for excellence in hospitality. I look forward to collaborating with the talented team here and contributing to the hotel’s growth, ensuring that it remains the preferred destination for both business and leisure travelers. Together, we will exceed expectations and craft unforgettable experiences for our guests.”

Kapil Dhankhar