The Leela Ambience Convention Hotel Delhi Announces Key Leadership Appointments

New Delhi, 3^rd July – The Leela Ambience Convention Hotel Delhi proudly announces a new wave of leadership elevations across its core departments—further cementing its commitment to nurturing talent and driving operational excellence through empowered leaders.

 Deepika Pandita Appointed Director – Human Resources

With a distinguished cross-industry career spanning nearly two decades, Ms. Deepika Pandita has been appointed Director – Human Resources at The Leela Ambience Convention Hotel Delhi. Having previously served as Associate Director HR, Deepika has led strategic hiring, implemented inclusive practices, and driven initiatives that significantly boosted employee engagement and retention.

In a dynamic hospitality landscape, hiring for the right skills, mindset, and cultural fit is more crucial than ever. Deepika brings valuable experience from leading brands such as Hyatt, Hilton, Trident, and from agile sectors like fintech and real estate. In her new role, she will be instrumental in reimagining the employee journey, building future-ready talent pipelines, and steering HR transformation in alignment with the hotel’s people-first vision.

“This elevation is a chance to shape a high-performance, inclusive, and purpose-driven culture,” , expressing gratitude to her mentors and reaffirming her commitment to driving impactful people strategies.

Deepika Pandita

Vijaya Rai Elevated to Director – Learning & Development

Strengthening the hotel’s focus on learning and people development, Ms. Vijaya Rai has been promoted to Director – Learning & Development at The Leela Ambience Convention Hotel Delhi. Vijaya joined The Leela Ambience Convention Hotel in 2018 and stepped into the Learning & Development role in 2021. Since then, she has played an integral role in shaping a culture of continuous learning, mentoring teams, and leading brand-wide initiatives such as The Leela Leadership Development Programme.

As brand continues to redefine luxury through experiences that are authentic, intuitive, and personalised, the role of training becomes more critical than ever. Under Vijaya’s leadership, the hotel aims to build future-ready teams who reflect the brand’s evolving vision of Indian luxury.

“This promotion is very special to me. It’s not just a new title—it’s a reflection of the trust the organisation and our leaders have placed in me. I remain committed to creating spaces where learning feels exciting, purposeful, and personal, so every team member feels empowered to grow and shine.”

Vijaya Rai 

 Shipra Upreti Promoted to Front Office Manager

Bringing operational insight and guest-centric excellence, Ms. Shipra Upreti has been promoted to Front Office Manager at The Leela Ambience Convention Hotel Delhi. Beginning her journey as Royal Club Manager, Shipra has demonstrated strong leadership across multiple roles, consistently upholding the brand’s values of Indian luxury and service excellence.

As the face of the hotel and the first touchpoint for guests, the Front Office plays a pivotal role in shaping memorable experiences. Shipra now leads this critical function at a time when the hotel is undergoing exciting changes to elevate its arrival experience and service offerings.

 “This promotion is both a personal milestone and a professional validation of the dedication I’ve poured into this journey. It motivates me to lead with greater purpose and contribute more meaningfully to the guest experience and team development. There’s a lot in the pipeline, and I’m excited to execute our new vision for front-of-house excellence.”

Shipra Upreti

“These well-deserved promotions reflect our commitment to recognising individuals who embody our brand values and lead with vision, integrity, and passion. Vijaya, Shipra, and Deepika have made lasting contributions to their respective domains, and I have no doubt they will continue to strengthen our culture of excellence.”

Harkaran Singh, General Manager, The Leela Ambience Convention Hotel Delhi,

 As The Leela Ambience Convention Hotel Delhi looks toward the future with a renewed focus on guest-centric innovation, learning, and people development, these leadership promotions mark another step toward building an even more dynamic and purpose-driven organisation.