The Orchid Hotel Mumbai Appoints Ravi Rai as General Manager

Mumbai: A new chapter begins at The Orchid Hotel Mumbai—Asia’s first certified eco-friendly five-star hotel—with the appointment of seasoned hotelier Ravi Rai as General Manager. With over two and a half decades in the hospitality sector, Rai’s arrival signals a fresh wave of energy and strategic direction for the landmark property.

Bringing with him a deep-rooted understanding of hotel operations, guest experience, and sustainable luxury, Rai is no stranger to leading from the front. His appointment comes at a time when The Orchid Mumbai continues to redefine responsible hospitality, blending ecological consciousness with five-star excellence.

In his new role, Rai will oversee all facets of the hotel’s operations, including strategic planning, guest satisfaction, team development, and brand positioning. With sustainability remaining a core focus, his leadership is expected to elevate the property's green ethos while reinforcing its standing as a leading urban ecotel destination.

Most recently, Rai served as Cluster General Manager for the Avadh Utopia Group, where he was responsible for overseeing flagship hotels across Surat, Vapi, and the wellness-focused Ayuska. Prior to that, he held multiple leadership roles with the Accor Group, managing properties like Novotel Visakhapatnam Varun Beach, Novotel Vijayawada, and The Bheemili Resort. His journey has also included key assignments with global hospitality giants like Hilton, Taj Hotels (IHCL), and Carlson Rezidor, making him a well-rounded industry veteran.

Known for his operational sharpness and people-centric leadership style, Rai has consistently driven top-line growth and guest satisfaction while launching and scaling marquee properties across geographies. His tenure at Accor, in particular, was marked by the successful management of large-format hotels and resorts, each known for their culinary innovation and expansive banqueting spaces.

“The Orchid Mumbai has long been a pioneer in ecotel hospitality, and it’s a privilege to take on the responsibility of leading such an iconic property,” . “My focus will be on building further on its legacy—enhancing guest experiences, strengthening the team, and deepening our commitment to sustainability in every aspect of the hotel’s journey.”

Ravi Rai

“Ravi brings a rare blend of strategic vision and hands-on hotel management experience. His ability to blend operational efficiency with brand storytelling will be invaluable as we position The Orchid Mumbai for its next phase of growth.”

Sanjeev Advani, Vice President – Sales & Marketing at Kamat Hotels India Ltd.,

A career that began humbly as a Restaurant Cashier with Taj Hotels, Rai is a living example of steady growth and commitment. Rising through the ranks—from stewarding and F&B to senior leadership—he has built a reputation for mentoring teams, driving innovation, and staying rooted in guest-first values. Fluent in English, Hindi, Marathi, and Tulu, he connects effortlessly with guests and teams alike.

With  372 rooms, award-winning F&B outlets, and one of the city’s largest banquet offerings, The Orchid Hotel Mumbai remains a favourite for travelers and corporates seeking sustainable yet luxurious experiences. Under Rai’s stewardship, the hotel is expected to scale new heights while staying true to its eco-conscious DNA.