The Westin Resort & Spa Himalayas Appoints suman Kundu as Rooms Division Manager

The Westin Resort & Spa Himalayas welcomes Suman Kundu as Rooms Division Manager, bringing a decade of luxury hospitality expertise to enhance guest experiences.

12 Nov 2025 17:36 IST

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The Westin Resort Spa Himalayas suman Kundu hospibuz hospitality lexis

Rishikesh,November12,2025:TheWestinResort&SpaHimalayashasannouncedthe appointment of Mr. Suman Kundu as Rooms Division Manager. With a decade-long career acrossIndia’sleadingluxuryhospitalitybrands,Mr.Kundubringsextensiveexperienceinguest service,teamleadership,andoperationalexcellencetohisnewrole.

Kundubeganhiscareerin2015atITCSonar,wherehehonedhisskillsinguest engagement and service delivery. He later joined Taj Hotels as a Concierge Executive, where he wasrecognizedwiththeMD’sClubAwardforachievingtopguestsatisfactionscores.His tenure at The St. Regis Mumbai marked another milestone, as he led initiatives in cross-selling andguestsatisfaction,earningthecovetedtitleof“ManageroftheYear”among1,500 employees.

InhissubsequentrolesatJWMarriottKolkataandTheWestinPune,Mr.Kundudemonstrated strongleadershipandstrategicacumen,drivingbothrevenueandguestsatisfaction.Under hisguidance,theRoomsteamatTheWestinPunewasrankedamongAPEC’stopﬁvehotels forperformanceandserviceexcellence.

At The Westin Resort & Spa Himalayas, Mr. Kundu will oversee all aspects of the Rooms Division,focusingonguestexperience,revenuegrowth,andoperationalperformance.His goals include achieving record-breaking guest satisfaction scores, driving innovation in service delivery, and nurturing a high-performing, motivated team.

“Myleadershipstyleisrootedin empathy, collaboration, and empowerment. I believe in giving everyone a fair chance and alwaysputtingpeopleﬁrst.Inhospitality,wedon’tneedtospeaktheloudest,weneedtolisten thedeepest.”Hefurtheremphasizedthatgenuinecare,personalization,andattentiontodetail arewhatcreatetrulymemorableguestexperiences.
suman Kundu
“We are delighted to welcome Mr. Kundu to The Westin Himalayas family. His strong operational background, guest-centric approach, and proven leadership will play a keyroleinenhancingourservicestandardsandcontinuingourjourneyofexcellence.”
VishalMehra,GeneralManager,TheWestinResort& Spa Himalayas,

Outside of work, Mr. Kundu is a passionate musician who enjoys writing songs and composing music. He also ﬁnds joy in riding, driving, and spending reﬂective time in his own company, moments that help him recharge and stay grounded.

“It’sadreamcometrue to lead the Rooms Division at The Westin Himalayas, an iconic property that stands for excellenceandwell-being.Ilookforwardtobuildingonitslegacybyelevatingguest experiences,celebratingeverysuccess,andsettingnewbenchmarksforserviceand performance.”
suman Kundu