Empowering female entrepreneurs to shape the future of Indian hospitality.

India's tourism and hospitality sector is on the cusp of a transformative revolution, driven by the vision, creativity, and determination of its women. From boutique hotels to community-based tourism initiatives, female entrepreneurs are pioneering innovative approaches that showcase India's diverse cultural heritage.

By supporting female entrepreneurs, we can tap into the transformative power of tourism, driving economic development, social change, and cultural revitalization.

Empowering Women, Enhancing Hospitality: Araiya Hotels' Inclusive Approach

Amruda Nair,

Director, Araiya Hotels and Resorts

At Araiya Hotels, an India-based management company founded by a female entrepreneur, we are dedicated to inclusivity and actively work to give women a seat at the table. Our corporate office in Mumbai boasts of 60% female representation including senior positions in projects and technical services.

By implementing leadership development and mentorship, we leverage the creativity and problem-solving abilities that diversity brings to enhance customer service and meet our guests' needs. In India, where women are key decision-makers in the family travel planning – from managing budgets to logistics and accommodation selection – a team that reflects this diversity allows for more personalized and culturally competent service.

At an operational level, from our first property Araiya Palampur in Himachal, we opened roles in food and beverage and landscaping to women from local villages, fostering social transformation within families and the community.

Promoting women into leadership positions not only addresses gender imbalances but also serves as a role model effect. When our female employees see opportunities for growth and representation, they are more likely to stay with the organization.

Having more women in hospitality can also help the organization grow by driving change for better working conditions, family leave policies, and flexible scheduling. At Araiya Malta, which runs four restaurants in Europe, we are increasingly seeing our male employees enjoy paternity leave.

At Araiya Hotels, we believe that increasing the number of women in hospitality fosters an inclusive and innovative environment, contributing to the overall success and sustainability of the industry.

"Meet Araiya Hotels, where women lead the way in hospitality, driving inclusivity and innovation."

Empowering Women, Enriching Hospitality: IHCL's Commitment

Megha Bhatia

General Manager at The Indian Hotels Company Limited (IHCL), North Goa, Goa, India

Indian Hotels Company Limited – IHCL India’s most prestigious hospitality brands, has a deep connection to the empowerment of women, both in its workforce and in its overall identity. The Taj Group uses the pronoun ‘She’ to symbolize the nurturing, compassionate, and hospitable aspects of the brand. This symbolism also emphasises the brand’s commitment to creating a work environment that is inclusive and supportive of women at all levels of the organization. Placing women in leadership roles, from managerial positions to senior executives, showcases the potential for women to shape the future of hospitality. Through various initiatives, including leadership programs, maternity policies, and opportunities for skill enhancement, IHCL Goa resorts have focused on fostering gender diversity. The brand's recognition of women as integral to its success reflects its broader vision of inclusivity. Always associated with elegance, grace, and warmth—all qualities often culturally linked with femininity. By referring to Taj as ‘She’, the brand humanizes its identity and aligns it with the essence of hospitality—care and attention to detail, much like the qualities traditionally attributed to women in various cultures.

Together, the growth of women in Tourism industry and the Taj Group's gender-forward approach demonstrate how the hospitality sector is not only empowering women but also reimagining its future through female leadership.

"Discover how IHCL's commitment to women's empowerment is redefining hospitality."

Empowering Women, Enriching Hospitality: Sayaji Hotels' Initiative

Saba Dhanani,

Director of Marketing, Communication, and Operations, Sayaji Hotels Ltd.

Women have long been the backbone of India’s tourism and hospitality sector, and empowering female entrepreneurs in this space is essential for fostering innovation and growth. At Sayaji Hotels, we recognize the immense potential women bring to the table – not only in leadership roles but also as creators of unique, personalized experiences that enrich our industry. Empowering women means giving them the right resources, training, and opportunities to turn their entrepreneurial ideas into thriving businesses.

As the tourism landscape evolves, women entrepreneurs are pivotal to its future, and it’s time we champion their contributions and potential on every platform possible.

"Discover how Sayaji Hotels is empowering female entrepreneurs to revolutionize India's tourism and hospitality sector."

Empowering Women in Tourism: A Leader's Perspective

Utsa Majumder,

General Manager, Hyatt Regency Dharamshala Resort

As a female leader in India’s hospitality industry, I’m proud to see women entrepreneurs thriving in tourism, from local artisans to eco-conscious ventures. At Hyatt Regency Dharamshala Resort, we actively support women-led initiatives by partnering with female artisans and promoting local crafts. Our inclusive work culture fosters equal opportunities for women in leadership, ensuring diverse voices shape guest experiences. By empowering women in tourism, we contribute to a more sustainable, vibrant, and equitable hospitality landscape in India.

At the heart of our success is an inclusive work culture that nurtures and uplifts women across all roles. Whether it’s in leadership positions or entry-level jobs, we foster an environment where every woman feels supported and valued. I am proud to lead a team that exemplifies equality, where gender is no barrier to growth and leadership.

At Hyatt Regency Dharamshala Resort, we are committed to building a future where women are empowered, voices are heard, and opportunities for growth are boundless.

"Meet the women redefining India's hospitality landscape through entrepreneurship and leadership."

Empowering Women, Transforming Tourism: Eight Continents' Vision

Richa Adhia,

Managing Director, Eight Continents Hotels and Resorts

As the MD of Eight Continents Hotels and Resorts, I believe that empowering women in tourism is pivotal to driving growth and innovation in India's hospitality industry. Women, with their unique perspectives and entrepreneurial spirit, have the ability to shape experiences that resonate deeply with travelers. As we work towards creating inclusive spaces, it is crucial to recognize the immense potential women bring to this sector, not just as employees but as leaders and entrepreneurs.

Tourism and hospitality offer a fertile ground for women to thrive, whether in managing boutique hotels, leading culinary ventures, or driving sustainable tourism initiatives. By fostering opportunities for skill development, mentorship, and financial support, we can accelerate the growth of women-led businesses.

At Eight Continents, we are committed to creating environments where women can succeed by offering equal opportunities, encouraging leadership roles, and championing diversity at all levels. Through our initiatives, we aim to not only provide women with the tools to flourish but also create role models for future generations of female entrepreneurs in tourism. Together, we can build a more inclusive, dynamic, and sustainable hospitality industry that reflects the true diversity of India.

"Discover how Eight Continents Hotels and Resorts is empowering women to lead the way in India's hospitality industry."

Empowering Women in Hospitality: Marriott's Commitment to Diversity

Babita Kanwar 

Cluster General Manager Courtyard by Marriott Goa Colva

In India, women have long been underrepresented in the hospitality sector, but the emergence of female entrepreneurs is reshaping this narrative. Women are increasingly establishing their own hotels, homestays, and travel agencies, bringing unique perspectives and strengths in customer service, cultural storytelling, and hospitality.

Courtyard by Marriott Goa Colva is dedicated to fostering an inclusive workplace and actively promoting gender diversity. This commitment extends beyond the corporate structure to include franchisees and suppliers, with a focus on supporting women-led businesses and creating opportunities for female entrepreneurs in the hospitality industry.

Marriott invests in targeted training programs designed specifically for women in hospitality, covering essential skills such as management, leadership, and customer service. By equipping women with these tools, the brand empowers them to become effective leaders and successful business owners.

The company also encourages women to become franchisees by providing the necessary resources and support for success. This approach not only opens doors for female entrepreneurs but also enriches the Marriott brand with diverse leadership styles and perspectives.

Success stories of women entrepreneurs within the Marriott network are highlighted to inspire others and demonstrate the benefits of diversity in leadership. These narratives often reveal how women contribute unique insights into enhancing guest experiences and fostering community engagement.

Aligned with the values of many women-led businesses, Marriott promotes community engagement and sustainable practices among its partners. This support extends to women entrepreneurs prioritising eco-friendly initiatives and community development, which are increasingly appealing to today’s travelers.

While Marriott is making significant strides, it acknowledges the challenges faced by women entrepreneurs, such as access to funding and societal biases. The company advocates for policies that support female business owners and strives to create a more equitable environment within the industry.

For Marriott, empowering women in the hospitality sector is not just a social responsibility but a strategic advantage that drives innovation and enriches guest experiences. By fostering diversity and inclusion, Courtyard by Marriott Goa Colva contributes to the growth of female leaders while strengthening the overall hospitality landscape in India and beyond. This commitment to gender equity ultimately enhances the brand and sets a standard for the industry.

Project Pranita aimed at empowerment of women, an initiative by Marriott India, for the young girls of our society. This remarkable program aims to educate, enrich, and empower girls, helping them unlock their full potential.

Through Project Shakti, we are: -

- Providing educational support and resources

- Fostering personal growth and development

- Building confidence and self-esteem

- Creating opportunities for economic independence

Through Project Shakti, we aim to make a meaningful difference in the lives of these young girls, their families, and the community at large.

Courtyard by Marriott Goa Colva celebrates women leaders, promoting gender equity and community engagement.

Women Revolutionizing Indian Tourism: Leadership and Innovation

Himadri Bhatt, 

General Manager, Niraamaya Retreats Surya Samudra

'Female entrepreneurs are at the forefront of revolutionizing India’s tourism industry, driving innovation through boutique hotels and eco-tourism initiatives. Their leadership is redefining the hospitality landscape, establishing new benchmarks for responsible and inclusive tourism. The tourism sector offers unique opportunities for productive job creation and the growth of innovative businesses, particularly benefiting women, who make up a significant portion of the workforce. By focusing on sustainability, these visionary women are not only enhancing economic empowerment but also championing the conservation of our natural and cultural heritage. Their contributions are vital in fostering an inclusive environment that uplifts communities and paves the way for a brighter future in tourism.''

"Women Revolutionizing Indian Tourism: Leadership and Innovation"

Empowering Women in Tourism: A Booming Industry for Leaders and Entrepreneurs

Heena Sharma,

Operations Manager - Port Muziris – A Tribute Portfolio Hotel in Kochi(Marriott International Hotel)

The tourism industry in India has contributed a substantial share to the Indian economy this year, creating tremendous opportunities across all genders. This sector is no longer seen as a status symbol but has become a necessity for everyone. Tourism today is not just associated with pleasure and recreation; its scope has expanded significantly, playing an important and diverse role in the economic and socio-cultural development of society.

As the industry continues to grow, it presents an excellent platform for women leaders and entrepreneurs to excel and pursue fulfilling careers.

Among the many industries that encourage women's participation, tourism stands out by offering employment and business opportunities not only for skilled and unskilled workers but also for women business leaders and entrepreneurs.

We are witnessing a significant rise in the number of women entrepreneurs in this industry, and their contributions are increasingly being recognized and appreciated on a global scale.

"Discover how India's thriving tourism industry is empowering women leaders and entrepreneurs."

Women Entrepreneurs Revolutionize Indian Hospitality

Abhishekh Menon,

General Manager, ITC Kakatiya A Luxury Collection Hotel 

The hospitality industry is witnessing a transformative shift, with women entrepreneurs increasingly taking centre stage in driving innovation, sustainability, and community engagement.

The rise of women entrepreneurs in India’s hospitality industry is transforming the tourism landscape. Women are bringing fresh perspectives, creativity, and a commitment to sustainability that is reshaping the way we think about hospitality. From boutique hotels and eco-resorts to experiential travel businesses, female entrepreneurs are not only offering unique guest experiences but also driving social and economic progress by creating jobs and supporting local communities.

At ITC Kakatiya, we have seen first-hand how empowering women leads to innovative and sustainable outcomes. Women are not just excelling in leadership roles but also pioneering ventures that promote responsible tourism and cultural preservation. Their contributions are vital to the future of Indian hospitality, where inclusivity and sustainability are key.

It is essential that we continue to support women by providing mentorship, opportunities for skill development, and platforms for their businesses to thrive. By doing so, we create a more dynamic, equitable industry that benefits everyone.

The future of Indian tourism depends on embracing the leadership and vision of women entrepreneurs. Their impact is undeniable, and by empowering them, we are building a more vibrant and sustainable hospitality landscape for generations to come.

"Meet the women entrepreneurs transforming India's hospitality landscape with innovation and sustainability."

Empowering Women in India's Hospitality Sector: Driving Innovation and Growth

Ayon Bhattacharya

VP- West, Kamat Hotels India Ltd

Women in India's hospitality sector are emerging as dynamic entrepreneurs, driving innovation and making significant contributions to the economy. Supporting these entrepreneurs not only promotes gender equity but also fuels economic growth and fosters a more inclusive, sustainable tourism industry.

To effectively support women entrepreneurs in hospitality, we should focus on three key measures:

Financial Support: Access to financial resources such as loans, grants, and subsidies through platforms like the National Small Industries Corporation (NSIC) and the Women Entrepreneurship Platform (WEP) is critical for women to establish and scale their businesses.

Mentorship & Networking: Guidance and opportunities for professional connections are essential for success. Programs offered by organizations like the Federation of Indian Chambers of Commerce and Industry (FICCI) and the Indian Society of Hotel Management (ISHM) can provide crucial mentorship and networking support.

Skill Development: Institutes such as the National Institute of Tourism and Management (NITM) play a key role in training women with industry-specific skills, empowering them to excel in their entrepreneurial journey.

While these efforts are essential, it's equally important to recognize and address the obstacles women face in the sector. Gender biases, limited access to resources, and cultural expectations can impede their progress. Tackling these issues head-on will pave the way for a more supportive and enabling environment for women in hospitality.

In conclusion, empowering female entrepreneurs in India's hospitality sector is both a moral and strategic necessity. By offering financial aid, mentorship, and skill development opportunities, we can help build a more equitable, innovative, and sustainable tourism industry. Let's collaborate to break down barriers and unlock the full potential of women entrepreneurs in India.

"Join the movement empowering women entrepreneurs in India's hospitality sector, driving innovation, equity, and sustainability."

Women in Tourism: Leading the Way at Holiday Inn Jaipur City Centre

Holiday Inn Jaipur City Centre

Women in Tourism: Meet the Power Females of Holiday Inn Jaipur City Centre

The hospitality industry is undergoing a remarkable transformation, with women rising as pivotal leaders. At Holiday Inn Jaipur City Centre, we take immense pride in the incredible female talent driving success across all departments. From operations and guest services to marketing and F&B, women are not only part of the team, but they are also leading from the front, making a lasting impact on the future of hospitality.

Our hotel is home to four outstanding female department heads, each playing a critical role in shaping the guest experience and operational excellence. Alongside them, numerous other women are growing within the organization, heading teams, and contributing to innovation and success.

“As a hotel, we are committed to fostering an environment where women can flourish and lead," says Puneet Sharma, General Manager. "Their leadership is essential in defining the future of Holiday Inn Jaipur City Centre.”

As the world celebrates Tourism Day, we proudly shine a spotlight on the growing presence of women in the industry. In addition to celebrating our female workforce, we are dedicated to ensuring that female solo travellers feel welcomed, safe, and comfortable. With tailored services and a focus on security, we provide an environment where women can confidently enjoy their travel experiences.

At Holiday Inn Jaipur City Centre, women are not just shaping the present—they are leading the way into the future.

"Meet the incredible women leading the way at Holiday Inn Jaipur City Centre, redefining hospitality excellence."

Empowering Women, Transforming Tourism: Women in Tourism's Impact

Shreya Anand, 

Director of Pacific Hospitality, NOHO

As India’s tourism industry continues to expand, the role of women entrepreneurs is becoming increasingly significant. Women in Tourism (WIT) is at the forefront of this movement, bridging the gap by empowering women to launch and scale successful ventures within the hospitality sector.

WIT’s initiatives focus on skill development, mentorship, and networking, creating a supportive ecosystem where women can thrive. From homestays to boutique hotels, women are redefining the landscape of the industry with innovative ideas and culturally immersive experiences. Through WIT, female entrepreneurs gain access to vital training, leadership development, and opportunities to showcase their unique offerings. This not only boosts their confidence but also enables them to create sustainable, women-led enterprises.

The impact of WIT’s efforts is both measurable and meaningful. By increasing the number of women-led businesses, WIT is contributing to job creation, fostering economic growth, and preserving local cultures through authentic travel experiences. These women are enhancing customer satisfaction by delivering personalized, high-quality services rooted in India’s rich heritage.

Empowering women in tourism is not just a social initiative—it’s an economic imperative. By unlocking the potential of women entrepreneurs, we can transform the hospitality industry and significantly contribute to India’s GDP growth.

"Meet the women redefining India's tourism landscape through innovative ventures and authentic experiences."

Empowering Women in Hospitality: Breaking Barriers, Achieving Success

Binny Choudhary, 

Managing Director, Jewel Classic Hotels Pvt. Ltd.

Female entrepreneurs have been making an indelible mark in their respective industries, but still, quite a lot is desired for encouragement and empowerment. Especially in the Indian hospitality industry, female entrepreneurs should be empowered by extending support that can help them carve their success. Even today female entrepreneurs who want to work in the hospitality industry face several challenges including access to finance and credit, societal prejudice, cultural barriers and even gender bias. If female entrepreneurs are empowered through favourable government policies, a positive industry ecosystem and encouraging social norms, they can navigate through these and pave their way. It has been observed that participation and success of women entrepreneurs in any industry have rippled into a progressive social change in the industry and overall. If women entrepreneurs are given equal opportunity in the Indian hospitality industry they will be able to showcase their dynamism and inspire more young entrepreneurs so that the ecosystem matures into a more inclusive and healthier state.

"Empowering female entrepreneurs in hospitality can spark progressive social change and create a more inclusive industry ecosystem."

Women Leaders Shaping Success at Grand Mercure Bengaluru

Anuj Chaudhry,

Cluster General Manager, Grand Mercure Bangalore, Grand Mercure Mysore, and Ibis Styles Mysore

At Grand Mercure Bengaluru, women leaders are instrumental in driving the hotel’s success and shaping a culture of inclusivity. These dynamic individuals not only lead by example but also inspire others to excel in their respective fields.

Among them is Gayathri, the Talent and Culture Manager, whose dedication to fostering a vibrant workplace and nurturing talent ensures a motivated and cohesive team. Devika, the Housekeeping Manager, leads with a passion for excellence, setting the bar high for service standards and operational efficiency. Snehadipta, Marketing and Communications Manager, plays a key role in elevating the hotel’s brand presence, while Diksha, Learning and Development Manager, empowers the team with comprehensive training programs that foster continuous growth and development.

Guided by Cluster General Manager Anuj Choudhary, who also serves as Accor India’s Country Champion for RiiSE—Accor’s global initiative championing gender equality, diversity, and inclusivity—the hotel actively promotes the advancement of women in leadership roles. This commitment not only enriches the hospitality industry but also sets a benchmark for fostering a diverse and equitable work environment.

Grand Mercure Bengaluru thrives as a hub of innovation and growth, driven by the vision and leadership of its exceptional women. In line with Accor’s global mission, the hotel continues to champion a workplace where diversity is celebrated, and all individuals have the opportunity to flourish.

"Discover how women leaders are redefining hospitality excellence at Grand Mercure Bengaluru."

Empowering Women in Hospitality: Breaking Barriers and Redefining Leadership

Neha Bose, 

Hotel Manager, The Westin Hyderabad Hitec City.

The landscape of India’s hospitality industry is undergoing a remarkable transformation, with women increasingly stepping into leadership roles traditionally dominated by men. As Michelle Obama wisely said, “There is no limit to what we, as women, can accomplish.” This shift not only breaks barriers but also redefines leadership in a sector ripe with opportunity.

The opening of a historic hotel by an all-women team stands as a powerful testament to this progress. Our commitment to fostering diversity, equity, and inclusion (DEI) is crucial for creating an environment where everyone feels welcomed and valued. It’s inspiring to see young women embrace unconventional roles, such as Security Leaders and Engineers, showcasing their capabilities and readiness to take on significant responsibilities in all areas of hospitality.

At The Westin HITEC, we actively empower women team members to pursue their careers while providing the support and flexibility needed to plan their families, fostering a balanced and fulfilling professional life.

At the heart of our culture lies our people. My vision is to develop and nurture talent in the industry while mentoring aspiring female leaders. To champion dedicated women leaders and ensure their smooth ascent to key roles, a strategic plan is essential. My approach to talent development focuses on excellence through engaging experiences, diverse talent sources, and multifaceted career paths. Prioritizing reskilling empowers our workforce to remain agile and future ready. Through robust succession planning, work flexibility, and a strong emphasis on well-being, I align personal and professional goals, fostering positive associate relations.

My vision for DEI is to cultivate an environment where every associate and guest—regardless of ability—feels empowered and valued. We celebrate diversity by embracing varied backgrounds and perspectives, ensuring a culture of inclusion that reflects our core values. Through comprehensive training, open dialogue, and targeted initiatives like mentorship and accessibility improvements, we guarantee equal opportunities for growth and success. This commitment strengthens our team and enhances the guest experience, making The Westin HITEC a place where everyone belongs.

Our motivated and spirited team has excelled in guest engagement, consistently ranking at the top in South Asia. Our youngest team members are empowered to create meaningful connections at every touchpoint, embodying our ethos of creating magic through small conversations. Within a year, our associates have received international growth opportunities that empower them to enhance their careers and broaden their horizons within Marriott.

Together, we can champion the cause of women in tourism, ensuring that the future of India’s hospitality industry is inclusive, innovative, and inspiring. As we continue on this journey, let’s celebrate our achievements and empower more women to pursue leadership positions, paving the way for a brighter future in India’s tourism sector.

"Join The Westin HITEC in celebrating the rise of women leaders in India's hospitality industry."

Empowering Women in Tourism: Driving Growth and Inclusion

Devidyuti Ghosh, 

Hotel Manager at Mulberry Shades Bengaluru Nandi Hills, A Tribute Portfolio Resort

Launch awareness campaigns about the contributions of women in tourism, showcasing their achievements and success stories. Encourage hospitality businesses to offer flexible working conditions, making it easier for women to balance work and family responsibilities as part of Flexible Work Arrangements. Implement policies that ensure safe and inclusive work environments for women in the hospitality and Tourism sector. Offer skill-based training workshops focusing on hospitality and tourism management, culinary skills, and customer service to equip women with the necessary expertise.

"Join us in recognizing the vital role women play in tourism, promoting equality and inclusivity."

She Leads: IHCL's Commitment to Women Empowerment in Hospitality

Gaurav Miglani

Area Director North Goa Resorts and General Manager Taj Holiday Village Resort & Spa, Goa 

 Indian Hotels Company Limited – IHCL India’s most prestigious hospitality brands, has a deep connection to the empowerment of women, both in its workforce and in its overall identity. The Taj Group uses the pronoun ‘She’ to symbolize the nurturing, compassionate, and hospitable aspects of the brand. This symbolism also emphasises the brand’s commitment to creating a work environment that is inclusive and supportive of women at all levels of the organization. Placing women in leadership roles, from managerial positions to senior executives, showcases the potential for women to shape the future of hospitality. Through various initiatives, including leadership programs, maternity policies, and opportunities for skill enhancement, IHCL Goa resorts have focused on fostering gender diversity. The brand's recognition of women as integral to its success reflects its broader vision of inclusivity. Always associated with elegance, grace, and warmth—all qualities often culturally linked with femininity. By referring to Taj as ‘She’, the brand humanizes its identity and aligns it with the essence of hospitality—care and attention to detail, much like the qualities traditionally attributed to women in various cultures.

Together, the growth of women in Tourism industry and the Taj Group's gender-forward approach demonstrate how the hospitality sector is not only empowering women but also reimagining its future through female leadership.

Meet the women shaping the future of hospitality. IHCL's empowering journey