Hospitality Industry Year-End Reflections: Trends, Lessons, and Ambitions for 2025

Culinary Horizons 2025: Trends, Insights, and the Future of Fine Dining

Pranav Rungta

Director and Co-founder, Nksha and Vice President, National Restaurant Association of India

• Hospitality Trends 2025

Looking ahead to 2025, the dining experience is set to become more immersive and personal. Storytelling will be a key ingredient, with every dish narrating a tale—be it the origin of its ingredients, the legacy of its recipe, or the chef’s unique vision. Technology will redefine personalisation, with AI-driven menus and tailored culinary experiences catering to individual tastes and dietary needs. Plant-based fine dining will take luxury to new heights, proving that vegan and vegetarian options can rival the sophistication of traditional cuisine. Above all, 2025 will be about meaningful connections, where food continues to inspire innovation, sustainability, and a deeper appreciation for its journey from farm to plate.

• Key Learnings from 2024 (Year in Review)

In 2024, the culinary scene in Mumbai and across India embraced a deeper connection to our roots. The customers craved authenticity, seeking out hyperlocal cuisines and forgotten recipes that celebrated the diversity of India’s food heritage. Sustainability and healthy eating became more than a trend—it was a guiding principle, influencing everything from ingredient sourcing to eco-friendly packaging. This year was a celebration of mindful eating, where food wasn’t just consumed but appreciated as a bridge between culture, history, and innovation.

Reimagining Hospitality Education: Lessons from 2024 and a Vision for the Future

Dr. Bhupesh Kumar

Principal, IHM Ranchi

2024 has been a challenging year for hospitality education, marked by declining admissions and a pressing need for industry reform. However, the adoption of the National Education Policy (NEP) 2020 by the National Council for Hotel Management Catering Technology and Applied Nutrition (NCHMCT) provided a foundation for positive change, emphasizing skill development and a multidisciplinary approach.

A critical takeaway this year was the urgent need to modernize curricula to reflect emerging trends. Artificial intelligence (AI) and automation have become integral to the hospitality industry, from enhancing guest personalization to optimizing operations. The growing demand for sustainable practices and wellness-oriented services also highlighted areas where education programs must evolve. Equipping students with these future-focused skills will be key to rebuilding interest in hospitality careers.

Additionally, the declining enrolment spotlighted the importance of industry-academia collaboration in creating more appealing career pathways. Scholarships, internships, and clear job prospects must complement efforts to rebrand the field as innovative and rewarding.

To move forward, the sector must embrace these lessons, ensuring that hospitality education is aligned with industry advancements and remains a viable, attractive choice for students.

The Future of Hospitality: Emerging Trends and Innovations

Mehul Sharma

Founder & CEO, Signum Hotels and Resorts

Expansion Plans 2025

“The hospitality industry in 2025 is shaped by technology, sustainability, and personalization. With over 32% of hotel bookings now made via mobile, optimizing for mobile-first users is essential. Hotels are adopting unified platforms, as fragmented systems can result in a 50% loss of potential customers. Sustainability is at the forefront, with 83% of travelers seeking eco-friendly accommodations, pushing hotels to adopt greener practices. Personalized experiences are key, with 74% of guests willing to share their data for customized services. Contactless technology, including mobile check-ins and keyless entry, has become standard for convenience and safety. Artificial intelligence is being used to enhance personalization and operational efficiency. Wellness tourism remains a significant trend, with 56% of travelers prioritizing well-being. Hybrid spaces catering to both work and leisure continue to gain popularity. These trends reflect a hospitality industry focused on innovation, adapting to meet the evolving needs of travelers while addressing environmental and technological challenges.”

A New Era in Hospitality: Jaypee Hotels & Resorts Looks Ahead to 2025

Manju Sharma

Managing Director, Jaypee Hotels & Resorts

Key Learnings from 2024 (Year in Review)

“As we stand on the brink of 2025, it is with immense pride and gratitude that we reflect on a transformative year for the travel and hospitality industry. The year 2024 showcased the resilience and ingenuity of our sector, with Jaypee Hotels & Resorts at the forefront of this evolution. From crafting bespoke wellness retreats to hosting grand destination weddings & MICE events, we have consistently redefined excellence, offering our guests experiences that are both meaningful and unforgettable.

India’s hospitality sector is undergoing a remarkable evolution, the Indian traveler is finding new reasons to explore with trends like sleep tourism, medical tourism, and spiritual tourism. From rediscovering serenity in wellness resorts to embarking on purposeful journeys for healing, mindfulness, or adventure, Indian travelers are embracing diverse motivations to travel. This shift reflects the country’s growing appetite for curated, meaningful, and rejuvenating experiences, redefining the way we explore the world.

As we enter 2025, we foresee an even greater convergence of personalization, technology, and sustainability in travel. The future of hospitality lies in creating moments that inspire, connect, and endure. At Jaypee Hotels & Resorts, we are ready to shape this future with bold vision, relentless innovation, and a steadfast dedication to delivering experiences that are timeless, meaningful, and extraordinary.”

Accor's India Expansion: A Year of Milestones and Momentum

Garth Simmons

COO, Accor – Asia, Premium, Midscale & Economy 

Lords Hotels & Resorts: Reflecting on 2024 and Embracing the Future in 2025

Pushpendra Bansal

COO, Lords Hotels & Resorts

Hospitality Trends 2025

In 2024, the hospitality industry faced a myriad of challenges, including fluctuating travel demands and rising operational costs. However, Lords Hotels & Resorts navigated these hurdles with resilience, focusing on enhancing guest experiences and expanding our service offerings. Our commitment to "True Value Hospitality" allowed us to maintain a competitive edge, ensuring that luxury remains accessible to all. As we adapted to changing market dynamics, we also prioritized the integration of modern amenities while honoring rich Indian traditions, positioning ourselves as a preferred choice for both business and leisure travelers. We saw an unprecedented increase in guest bookings, encompassing families, millennials, corporates, leisure travelers, pilgrims, and honeymooners across our Multiple locations in India and Nepal. This year has also signified a remarkable period of expansion for our group, with the addition of hotels and resorts in Kathmandu, Nepalgunj, Dera Bassi, Gangtok, and Dehradun. 

The expectations for 2025 are significantly influenced by the optimism that emerged from the performance recorded in 2024. We are planning to venture into Telangana, Karnataka, Bihar, West Bengal, Madhya Pradesh, and Himanchal Pradesh. We are also exploring international markets in Southeast Asia, Africa, the Middle East, and the USA. This strategic growth will not only enhance our brand visibility but also allow us to cater to a diverse clientele seeking quality hospitality experiences.

The new year is expected to usher in a significant transformation, highlighted by innovative trends, technological progress, and the evolving demands of guests. May this year bring you boundless opportunities, growth, and memorable moments. Happy New Year!"

 A Year of Milestones and Momentum: Machan Resorts LLP's 2024 Recap and 2025 Vision

Rakshit Sharma

COO,The Machan Resorts LLP

Key Learnings from 2024 (Year in Review)

"The year 2024 has been truly extraordinary for Machan Resorts LLP, as we celebrated remarkable milestones that reflect our unwavering commitment to sustainable luxury and regenerative tourism. This year, we proudly announced the launch of Myst and Moments by The Machan, two exciting new brands that expand our portfolio and embody our vision of creating unique, eco-conscious travel experiences. Myst redefines bespoke retreats, offering unparalleled exclusivity and unmatched experiences, while Moments by The Machan caters to those seeking curated getaways, bringing our signature ethos to charming boutique properties that bring value to a conscious traveller.

In addition to these launches, we signed five new properties in some of India’s most stunning destinations: Mulshi, Pawna, and Karjat in Maharashtra, and Jawai, Jaisalmer, and Udaipur in Rajasthan. These expansions mark a pivotal step in our journey to bring eco-conscious travel experiences to more breathtaking locations.

Our efforts have been recognized globally, with Guardians of the Earth identifying us as Top 5 Luxury Resorts for Biodiversity , reinforcing our position as stewards of environmentally responsible hospitality. Furthermore, we were honored to receive the Leading Iconic Resort Group award from The Times Group, a testament to the love and trust our guests and partners place in us.

Looking ahead to 2025, we are driven by a bold vision to double our footprint and expand into Tier I, Tier II, and Tier III cities. By bringing The Machan's unique brand of eco-luxury to a broader audience, we aim to continue setting new benchmarks in sustainable tourism while supporting local communities and preserving the natural beauty of our surroundings.

As we step into the new year, we extend our heartfelt gratitude to our guests, partners, and team members who have been instrumental in our success. May 2025 bring you and your loved ones happiness, peace, and prosperity. Together, let us create a future that is not only prosperous but also kinder to our planet."

 A Year of Growth and Milestones: Ramee Group's 2024 Success Story

Saurabh Gahoi

Senior Vice President, Ramee Group of hotels

A New Era in Hospitality: Reflecting on 2024 and Looking Ahead to 2025

Dr. Anmol Ahluwalia 

Area Director - Operations & General Manager, Taj Mahal, New Delhi

Hospitality Trends 2025

Reflecting on 2024, the travel and hospitality landscape has undergone a transformative journey. The early fervour of 'revenge travel' has evolved into a more thoughtful pursuit of experiences that are not just destinations but personal milestones. Travelers today seek journeys that resonate deeply with their values—be it cultural authenticity, environmental stewardship, or a desire for meaningful connections. This shift has also redefined luxury, no longer confined to opulence but expressed through personalization, exclusivity, and a commitment to sustainability. At Taj Mahal, New Delhi, we have been privileged to be part of this evolution. The year 2024 was a landmark year for Taj Mahal, New Delhi with its grand relaunch and achieving significant successes across key cornerstones of our business, and guest delight. By seamlessly blending our rich heritage with contemporary sensibilities, we have curated experiences that honour tradition while embracing modernity. From the return of both global and domestic business travel, Head of States & bilateral visits, conferences and celebrations, and the rise of ‘bleisure’, to the growing focus on wellness, mindfulness, and immersive cultural engagements, our commitment has been to offer not just stays, but transformative moments. As we step into 2025, we envision a hospitality industry driven by three key pillars: hyper-personalization through service and technology, a deeper integration of sustainability into every aspect of guest experiences, and a renewed focus on creating enduring emotional value. With Taj Mahal, New Delhi, Ambassador, New Delhi – IHCL SeleQtions and The Connaught – New Delhi – IHCL SeleQtions as key hospitality destinations in the heart of the Capital, and Soulinaire’s innovation and growth of luxury and large-scale catering, we are well-poised to accelerate and achieve our goals as we head into the new year by crafting capabilities that inspire, connect, and uplift the guest experience in ways that leave an indelible impact.

Immersive Explorations: The Future of Indian Outbound Tourism

Maurice Lucien Van Den Bosch 

General Manager, RAAYA by Atmosphere

Hospitality Trends 2025

As we look at travel trends for 2025, the shift in Indian outbound tourism is significant as discerning Indian travellers seek immersive and authentic explorations that transcend the ordinary. From secluded private islands to curated culinary adventures and wellness retreats, the modern Indian traveller values moments that enrich their perspective and provide a sense of exclusivity. At RAAYA by Atmosphere, we redefine luxury through bespoke offerings tailored to these evolving aspirations. Anchored in our philosophy of the Joy of Giving, RAAYA’s legacy shines as a beacon of personalised service and curated exceptional experiences, setting a new standard in Maldivian hospitality.

The Rise of Multi-Generational Travel: Redefining Luxury Hospitality

Christopher Baker

General Manager, OBLU XPERIENCE Ailafushi, Maldives.

Hospitality Trends 2025

Rise of Multi-Generational Travel- “Multi-generational travel has redefined the luxury hospitality landscape, particularly in India, where deeply rooted family bonds shape travel preferences. As we look to 2025, we will focus on crafting bespoke experiences—engaging adventures for children, tranquil retreats for seniors, or moments of togetherness that transcend generations. At OBLU XPERIENCE Ailafushi, our goal is to curate engaging adventures that spark the imagination of young travellers to serene retreats that provide moments of relaxation for seniors. We elevate this vision through our signature tropical island experience, blending carefree indulgence with vibrant energy. Families can explore invigorating activities that foster connection and revel in a buzzing party vibe that brings everyone together”

Sustainable Hospitality: The Future of Travel in 2025

Shiv Bose

General Manager, Jaisalmer Marriott Resort & Spa

Hospitality Trends 2025

Driving Sustainable Hospitality “As sustainability becomes a key driver in travel decisions, the new year will see a rise in demand for low-carbon, eco-conscious experiences. Travellers are increasingly prioritizing destinations that align with their environmental values. At Jaisalmer Marriott Resort & Spa, this shift is already underway with the launch of an EV-charging station underscoring our commitment to sustainable practices. With more guests seeking to preserve the natural beauty of places like Jaisalmer, a UNESCO World Heritage Site, the trend toward sustainability will continue to shape the hospitality industry,”

Beyond the Bucket List: The Pursuit of Transformative Travel

Monica Coppetta

General Manager, OZEN RESERVE BOLIFUSHI

Hospitality Trends 2025

“Travel trends may change, but the essence of exploration remains timeless: seeking new experiences, embracing diverse cultures, and forging connections in places both familiar and unfamiliar. In today’s world, travellers are no longer merely ticking destinations off a list; they are in pursuit of immersive experiences that resonate with their personal values and curiosities. Whether it’s participating in local traditions, engaging with sustainable travel practices, or discovering hidden gems away from the crowds, modern travellers are increasingly drawn to journeys that transform them. It’s about the stories they bring back, the people they meet, and the personal growth they experience along the way,”

A Vision for Growth and Innovation: DoubleTree Suites by Hilton Bengaluru's 2025 Roadmap

Shakti Singh

General Manager, DoubleTree Suites by Hilton Bengaluru Outer Ring Road

Expansion Plans 2025

A Vision for Growth and Innovation

As the General Manager of DoubleTree Suites by Hilton Bengaluru, I am thrilled to share our ambitious plans for 2025, aligning with evolving guest preferences and market demands.

The increasing demand for accommodations along the Outer Ring Road underscores Bengaluru’s position as a thriving business and technology hub. In response, we are enhancing our offerings to cater to business travelers and long-stay guests seeking premium comfort and connectivity.

A highlight of 2025 will be the launch of Tapeo, our new global tapas restaurant. This vibrant dining outlet will offer an eclectic menu inspired by international flavors, creating a destination for culinary enthusiasts.

To elevate guest engagement, we are integrating innovative tools like the Kipsu app for real-time communication and WhatsApp marketing to streamline inquiries, bookings, and personalized promotions. Additionally, our stay experience tool will provide actionable insights from guest feedback, enabling us to refine services on the fly.

Sustainability remains a core focus. At DoubleTree Suites, we are committed to reducing our carbon footprint through energy-efficient practices, waste reduction initiatives, and community-driven environmental programs.

Ans and innovations reflect our dedication to delivering exceptional experiences while prioritizing sustainable growth.

Here’s to an exciting year ahead!

A Legacy of Excellence: ITC Kakatiya's Journey to 30 Years

Abhishekh Menon

General Manager, ITC Kakatiya A Luxury Collection Hotel

Key Learnings from 2024

As we bid farewell to 2024, I reflect on a year of resilience, growth, and preparation for a significant milestone—30 years of ITC Kakatiya in 2025. This year challenged us to adapt to evolving guest expectations while staying true to our legacy of hospitality excellence. Resilience guided us as we navigated uncertainties and embraced innovation. Technology enhanced guest experiences, but it was the human touch—a genuine smile or thoughtful gesture—that remained at the heart of our service. Sustainability also took centre stage as we furthered our commitment to eco-friendly practices. In preparation for our 30th anniversary, we undertook significant renovations across our hotel. From our beautifully reimagined banquet spaces to upgraded guest rooms, we’ve combined timeless elegance with modern sophistication, ensuring every experience reflects our legacy while catering to contemporary needs. These achievements were made possible by our associates, whose dedication and passion continue to drive our success. As we look forward to celebrating three decades of trust and excellence in 2025, I extend my heartfelt gratitude to our guests and partners. Here’s to crafting new memories and embracing the future together. 

Reimagining Hospitality: Zone by The Park Hotels' Vision for 2025

 Vikas Ahluwalia

National Head & General Manager, Zone by The Park Hotels

Expansion Plans 2025

India's travel and hospitality industry is buzzing, and 2025 promises an even more vibrant chapter. As Tier 2 and Tier 3 cities emerge as travel hotspots, we have strategically expanded our footprint, creating spaces that blend contemporary style with local flavour. 

 

At Zone by The Park Hotels, we want the guests to experience the buzz of our interactive spaces, the best of contemporary design, prompt service, quality meeting areas, and a happening bar and restaurant. Zone’s design philosophy keeps the social citizen, the guest, at the centre of it all and builds a buzzing, curious, connected world around them. Guests can choose their ‘Social Avatar’ while they book with us, such as - Foodie, Shutterbug, Adventurer, Party Animal, and Networker.

 

The travel calendar is also shifting gears. Travellers are now bidding goodbye to the annual fixed holiday—now is all about micro-breaks, long weekends, and spontaneous escapes. It’s about seizing the moment, whether it is a wellness retreat, a culinary trail, or a heritage getaway. With flexible co-working zones, playful lounges, and vibrant social events, we ensure there is always something happening at Zone.

 

As Indian hospitality shifts towards personalization and authenticity, Zone by The Park Hotels is proud to lead this journey with our relaxed and unboxy spaces, and unwavering commitment to delivering experiences that are as memorable as the destinations themselves.

2024 in Review: Trends, Insights, and Lessons for the Hospitality Industry

Saptarshi Biswas

General Manager, Sheraton Grand Chennai Resort & Spa, Mahabalipuram

Key Learnings from 2024: Year in Review

This year saw the Indian and American elections alongside geopolitical tensions, impacting the travel and leisure industry. The outlook remained optimistic yet cautious, .

A significant trend was the rise of guests who, unable to travel home during festivals, opted for quick getaways. Improved air and surface connectivity and shorter decision windows required hoteliers to adapt quickly to last-minute bookings. Travelers increasingly sought exceptional, personalized hospitality over standard luxury, resulting in shorter but more frequent trips. Families also prioritized interpersonal care, leading to repeat visits as often as once a quarter.

The Meetings, Incentives, Conferences, and Exhibitions (MICE) segment experienced robust domestic growth. Companies valued hotels with active sustainability practices such as rainwater harvesting, waste management, and eco-friendly services, making these efforts a key criterion for venue selection.

Weddings emerged as the year’s top revenue driver, with hotels strategically focusing on this segment. Collaborations with local talents in providing authentic experiences, while eco-friendly initiatives enhanced sustainability.

As we approach 2025, these insights guide us to innovate further, blending cultural authenticity, luxury, and sustainability to create meaningful, guest-centric experiences. The future promises exciting opportunities for growth and evolution,

Balaji Sarovar Premiere: Hospitality Trends, Reflections & Expansion Plans 2025

Brijesh Singh, 

General Manager, Balaji Sarovar Premiere, Solapur

Hospitality Trends 2025

"As we move into 2025, the hospitality industry will see a deeper focus on personalization, sustainability, and smart technology. At Balaji Sarovar Premiere, we are leading this shift in Solapur by offering bespoke guest experiences, from curated dining options reflecting local and global tastes to wellness programs tailored for travelers. Sustainability remains at our core—we’ve adopted practices like portion control, LIFO-FIFO inventory systems, and energy-efficient operations. Additionally, technology like sous vide cooking and digital touchpoints enhance guest satisfaction, ensuring we remain the preferred choice for business and leisure travelers in the region."

Key Learnings from 2024 (Year in Review)

"For Balaji Sarovar Premiere, 2024 was a year of remarkable milestones. We celebrated our 11th anniversary under the theme of ‘Unparalleled Hospitality’ and hosted our first-ever 7-day sold-out Dandiya Nights. Our F&B innovations, like curated thalis and sweet boxes for festivals, strengthened our connection with local and corporate guests alike. We also upheld our promise to team safety and guest satisfaction, retaining 100% of our workforce despite market challenges. These successes reaffirmed the importance of adaptability, teamwork, and a guest-first approach, laying a strong foundation for continued excellence in 2025."

Expansion Plans 2025

"At Balaji Sarovar Premiere, 2025 is poised to be a year of transformation and growth. With an ambitious target to achieve an annual turnover of ₹100 crore, we’re focusing on expanding our offerings and enhancing guest experiences. Plans include introducing more local and global culinary innovations at The Courtyard, upgrading technology to streamline operations, and strengthening our sustainability initiatives. We also aim to collaborate with key industry stakeholders to put Solapur on the map as a premier travel destination. Our unwavering commitment to excellence will drive us to new heights in the coming year."

 2024 Hospitality Trends: Evolving Travel Patterns and Customer Preferences

Mr Davinder Juj, 

General Manager, Eros Hotel, New Delhi, Nehru Place

Hospitality Trends 2025

The hospitality industry in 2024 is experiencing dynamic growth, driven by evolving travel patterns and customer preferences. One of the most prominent trends is the increasing demand for luxury staycations among corporate travelers, offering them a perfect blend of relaxation and work.

Another significant shift is the rise of bleisure travel, fueled by flexible work arrangements such as WFH, hybrid setups, and virtual meetings. Business and leisure travelers now seek comparable amenities, pushing hotels to cater to diverse needs.

City hotels have become the hub for corporate events, offering state-of-the-art conference facilities and unique venues. The demand for seamless stays among business travelers has further fueled innovation in delivering effortless experiences, from personalized services to smart room technologies.

This wedding season, there’s a notable demand for premium wedding experiences, often with shorter lead times for bookings, requiring hotels to be agile and prepared. Additionally, the growing trend of hotel bookings through loyalty apps underscores the importance of digital engagement in driving demand.

With these trends shaping the landscape, the hospitality industry has an exciting opportunity to redefine guest experiences, create value-driven offerings, and embrace technology to meet evolving expectations.

Goa's Hospitality Outlook 2025: Trends, Insights, and Opportunities

 Ranjit Phillipose. 

Sr Vice President - Operations, IHCL Goa

Hospitality Trends 2025

 In 2025, the hospitality industry will focus on hyper-personalisation, sustainability, and technology. Sustainability will be paramount, with eco-conscious practices like solar power, rainwater harvesting, and locally sourced food. Technology will enhance guest experiences through contactless check-in, digital keys etc.  India will see a surge in bleisure travel, blending business and leisure with authentic cultural experiences and off-the-beaten-path adventures becoming increasingly popular.

 Goa's unique charm will continue to attract travellers seeking luxury experiences, with boutique hotels offering personalized service and exclusive amenities. The focus will be on wellness tourism, with yoga retreats, spa treatments, and holistic wellness programs becoming integral to the offerings. Goa's natural beauty will be celebrated with eco-friendly initiatives and sustainable tourism practices. 

Key Learnings from 2024 (Year in Review)

Focus on health and well-being grew, with hotels offering yoga, spa treatments, outdoor community sports like pickleball and healthy dining options. Eco-conscious travel became paramount, with guests prioritising businesses with strong sustainability practices. Automation played a bigger role, from personalised recommendations to contactless check-ins. Travelers sought unique, immersive experiences, moving beyond just accommodation. The rise of "bleisure" travel continued, with travelers blending business and leisure seamlessly.

Hospitality in 2025: Unique Experiences, Wellness, and Sustainability Take Center Stage

Dhavalakeerthi MK 

Sr. Vice President ( Marketing), Niraamaya Wellness Retreats

Hospitality Trends 2025

The hospitality industry in 2025 will be defined by unique experiences, wellness, personalization, and sustainability. Travelers are increasingly seeking one-of-a-kind journeys that evoke emotional connections. AI will revolutionize guest services, allowing hotels to deliver hyper-personalized offerings based on individual preferences. Meanwhile, wellness-focused lifestyles will continue to drive demand for rejuvenating experiences, making holistic programs and wellness-centric themes a priority for hotels. Sustainability remains a cornerstone, with eco-friendly practices in design and operations becoming non-negotiable for discerning guests. The future lies in providing flexibility through customizable packages and curated options, allowing travelers to craft their ideal experiences.

Key Learnings from 2024 (Year in Review)

2024 underscored a shift in guest preferences, with wellness and experiential travel dominating the market. Guests now view travel as an investment in self-care and well-being, seeking unique and meaningful experiences over standardized services. Major global brands adapted by incorporating local elements and breaking away from rigid processes, emphasizing authenticity and cultural integration. This evolution highlighted the importance of embracing change and staying agile in meeting the evolving demands of a conscious, health-focused traveler base.

Expansion Plans 2025

With wellness at the core of our offerings, we are excited to expand into Southeast Asia and key domestic destinations such as Jaipur, Goa, and Tamil Nadu. By prioritizing wellness and unique experiences, we aim to establish ourselves as the premier wellness destination by 2025, offering transformative journeys that blend luxury, culture, and holistic well-being.

Elevating the Guest Experience: Park Hyatt Chennai's Vision for 2025

Michael Lestourgeon 

Director of Operations Park Hyatt Chennai

Hospitality Trends 2025

As the hospitality industry continues to evolve, we at Park Hyatt Chennai are committed to staying ahead of the trends that are shaping the future of travel. In 2025, we are seeing a significant shift towards wellness and health-focused stays, and we’re excited to offer guests a range of expanded spa services, fitness programs, and dedicated spaces for meditation and relaxation. As health-conscious travel becomes more prominent, we are focused on delivering experiences that nurture both body and mind.

We also recognize the rise of hybrid travel, where business and leisure seamlessly blend. With remote work becoming the norm for many, our guests will find high-speed internet, flexible workspaces, and co-working facilities alongside traditional hotel amenities, making it easier to balance productivity and relaxation.

Another key trend is the demand for localized and authentic experiences. Travelers increasingly seek immersive cultural experiences, and at Park Hyatt Chennai, we’re proud to collaborate with local communities to provide guests with unique, regionally inspired activities and services.

Looking ahead, artificial intelligence (AI) is an exciting trend that we are preparing to embrace. With plans in the pipeline, we aim to integrate AI-powered technologies to enhance guest personalization, streamline services, and create seamless experiences tailored to individual preferences.

Lastly, sustainability continues to be a top priority for us. From eco-conscious amenities to energy-efficient systems and sustainable food options, we are dedicated to implementing practices that meet the growing demand for environmentally responsible travel."

 

India's Hospitality Sector: Poised for Growth and Innovation in 2025

Soumitra Kundu,

Assistant General Manager at The Orchid Hotel Pune,

Hospitality Trends 2025

Hotels are poised to continue their robust performance in 2025, with a forecasted average daily rate (ADR) growth of 5-7% across various segments. The luxury segment is expected to thrive, particularly in renowned destinations, as affluent domestic and international travellers increasingly seek premium, high-quality experiences. This trend underscores the enduring appeal of exclusive accommodations and services tailored to discerning clientele.

At the same time, the midscale and budget categories are anticipated to experience significant growth. This momentum is largely driven by the expansion of travel infrastructure in Tier II and Tier III cities, making travel more accessible and appealing to a broader audience. The growth in these segments reflects the evolving aspirations of travellers and their readiness to explore diverse destinations, fueled by rising disposable incomes and changing preferences. As a result, strong occupancy rates and steady price growth are expected to permeate the entire industry, further cementing its upward trajectory.

In tandem with these financial forecasts, the hospitality sector is actively embracing transformative trends to remain competitive. A shift toward personalisation, sustainability, health consciousness, and technological innovation is redefining the industry’s approach to guest experiences. Businesses are increasingly integrating AI-driven solutions to enhance efficiency, adopting eco-friendly practices to align with environmental priorities, and offering flexible, guest-centric services to meet diverse needs.

By staying attuned to these shifting preferences and behavioural trends, hospitality providers can effectively navigate the evolving landscape. Such adaptability will be key to securing a strong market position and achieving sustained success in 2025 and beyond.

Hospitality's Resilient Rise: Reflections on 2024 and a Look Ahead to 2025

Vikas Mittal

Commercial Director, DoubleTree Suites by Hilton Bengaluru Outer Ring Road

Key Learnings from 2024:

Hospitality’s Resilience and Innovation- As we close out 2024, it’s clear that this year has been pivotal for the hospitality industry, marked by resilience, recovery, and innovation. A notable trend has been the surge in room demand along Bengaluru’s Outer Ring Road. Driven by the return of corporate travel and the growth of IT hubs, this area has seen unprecedented occupancy rates, underscoring its status as a strategic business corridor.

Businesses, too, have demonstrated remarkable recovery from the challenges of the COVID-19 pandemic. With renewed confidence, corporate events, MICE (Meetings, Incentives, Conferences, and Exhibitions), and leisure travel have fueled steady growth across the sector.

Technology continues to redefine guest interactions. At Hilton Hotels, the adoption of tools like the Kipsu app and WhatsApp marketing has elevated customer engagement, enabling real-time communication and personalized services. Complementing this, innovative stay experience tools now provide actionable insights, allowing hotels to exceed guest expectations.

Sustainability remains a top priority. At DoubleTree Suites by Hilton Bengaluru, initiatives such as waste reduction, energy efficiency, and eco-conscious design reflect a commitment to environmentally responsible hospitality, meeting the expectations of today's eco-aware travelers.

2024 has shown us that with adaptability and guest-centric innovation, the industry is not only recovering but thriving. Here’s to an even more promising 2025!

Redefining Hospitality: Hilton's Vision for 2025 and Beyond

Ramesh Rajak

Marketing & Communications Manager, DoubleTree Suites by Hilton Bengaluru Outer Ring Road

Hospitality Trends 2025

"As the hospitality industry evolves, 2025 promises a continued emphasis on personalized guest engagement and sustainability. At Hilton, tools like the Kipsu app are transforming real-time communication, enabling seamless guest interactions directly through messaging platforms. Similarly, WhatsApp marketing is becoming a game-changer, offering hotels an accessible way to engage customers with personalized offers, quick support, and reservation updates.

In terms of enhancing the stay experience, innovative tools are being integrated to collect and analyze guest feedback in real time, allowing for tailored service adjustments that exceed expectations. Moreover, sustainability remains a cornerstone of industry strategy. Hilton Hotels, for example, has set a benchmark with initiatives like eliminating single-use plastics, improving energy efficiency, and investing in renewable energy projects. These practices not only minimize environmental impact but also resonate with eco-conscious travelers seeking meaningful experiences.

Looking ahead, the integration of technology and eco-friendly practices will redefine the standard for hospitality, ensuring guest satisfaction while aligning with global sustainability goals."

 The Future of Wellbeing: How Dharana at Shillim is Redefining Hospitality in 2025

Rahul Taneja

Head of Operations, Dharana at Shillim

Hospitality Trends 2025

The hospitality industry in 2025 is poised to continue its evolution, driven by shifting traveler preferences and a practical focus on wellbeing, guest personalization, and innovation. With wellbeing tourism reaching unprecedented heights globally, the emphasis will be on reimagining traditional medicine and relaxation through technology to meet the modern traveler’s need for physical, mental, and emotional health.

At Dharana at Shillim, we look forward to leading this shift by integrating functional medicine with innovative approaches like neuroreactive training. This cutting-edge methodology uses sudden sensory impulses to mimic real-life unpredictability, enhancing motor responses, resilience, and adaptability. Such practices break away from repetitive routines, offering guests an engaging and transformative way to strengthen both body and mind.

In addition to modern fitness systems, our focus extends to cognitive, proprioceptive, and neurofunctional exercises, ensuring metabolic activation and long term vitality. These efforts complement our time-honored Ayurveda traditions, creating a truly holistic approach to wellbeing.

Sustainability will remain a cornerstone, as eco-conscious travelers increasingly seek accommodations aligned with their values. Initiatives like energy-efficient architecture, organic cuisine, reforestation, and waste reduction will attract mindful guests while delivering operational benefits.

In 2025, hospitality will transcend conventional boundaries, delivering sustainable, deeply personalized experiences that cater to the evolving expectations of global travelers.

2025 Hospitality Forecast: Trends That Will Shape the Guest Experience

Subin Venugopal

Food and Beverage Manager, Sheraton Grand Bengaluru whitefield Hotel and Convention center.

Hospitality Trends 2025

As we approach the threshold of 2025, the hospitality industry is poised for dynamic shifts and continued innovation. Reflecting on the trends of 2024, several key aspects are expected to endure and shape the landscape in the upcoming year.

One prevailing trend is the emphasis on personalized experiences. In 2024, we observed a growing demand for tailored services, where guests seek unique and memorable interactions. This trend is set to persist in 2025, compelling hotels to further refine their offerings to cater to individual preferences. At Sheraton Whitefield Bengaluru, we anticipate this by enhancing our guest engagement strategies, ensuring every visit is not just a stay but a personalized journey.

We are looking to build on the positive momentum for 2025 with new food and beverage trends that will help them stay ahead in a competitive marketplace and deliver on high traveler potentials. Some of the top food and beverage trends for 2025 includes:

· The sustainable style living that includes the climate-friendly choices, regenerative food, and re-use, zero waste, and circular food.

· Introducing Plant-based themes in the menu options.

· Getting the Hyper-personalized nutrition and customized dining options

· Innovative approaches to cuisines and hydration.

· Usage of smart technology for reservations booking and doing F&B marketing on third party platform.

In conclusion, 2025 holds the promise of an exciting evolution in the hospitality industry. Personalization, technology integration, sustainability, the fusion of business and leisure travel, and a heightened focus on health and wellness are trends that will persist and shape the guest experience. At Sheraton Whitefield Bengaluru, we are poised to not only embrace these trends but also set new benchmarks in delivering exceptional and forward-thinking hospitality services in the coming year.

2025 Hospitality Forecast: Sustainability, Technology, and Evolving Travel Trends

Heena Sharma

Operations Manager, Port Muziris - Tribute Portfolio Hotel Kochi, Marriott International

Hospitality Trends 2025

In 2025, the hospitality industry will embrace sustainability by transitioning to eco-friendly amenities and integrating AI-based software and equipment, revolutionizing the guest experience through automation.

Corporate travel will see immense growth, fueled by team-building activities and business meetings as the ever-evolving work culture of multinational companies drives demand for hotels. With hybrid work models gradually fading, face-to-face interactions will once again take precedence.

Global studies suggest that Generation Z will significantly drive the hospitality sector's growth in 2025. Their preferences will lead to a heightened focus on vegan and vegetarian cuisine, making plant-based options a top priority.

Travel trends such as nostalgia trips, pet-friendly getaways, wellness retreats, concerts, nature escapes, and work-focused journeys will redefine happiness for travelers worldwide, offering curated experiences for every type of guest.

 Lessons from 2024: Key Takeaways for Marketing Success

Nicky Esther John

Cluster Marcom Manager – Kochi Marriott Hotel, Port Muziris – A Tribute Portfolio Hotel, Courtyard by Marriott Kochi Airport.

Key Learnings from 2024: A Year in Review

The past year has been a tremendous journey of growth and valuable lessons. One of the most important takeaways is the need to be proactive—seizing opportunities early and voicing ideas confidently. Speaking up and sharing perspectives has proven essential for effective collaboration and impactful decisions.

In today’s fast-paced world, measuring ROI across all campaigns is vital to gauge success and justify investments. Staying updated on algorithm changes has also been a game-changer, ensuring strategies align with shifting digital landscapes. A lesson reinforced this year is the importance of planning ahead to avoid last-minute chaos and maximize efficiency.

Quality should never be compromised, no matter the deadlines. While digital marketing continues to dominate, offline channels like print, radio, and on-ground activations remain relevant, connecting deeply with local audiences. Diversifying efforts across these platforms has brought meaningful results.

Influencer marketing has evolved significantly, underscoring the importance of identifying influencers wisely—those who genuinely align with the brand and its values.

Ultimately, 2024 has highlighted that balance, adaptability, and attention to detail are the cornerstones of success in a competitive marketing landscape

Looking Ahead: Hospitality Trends, Key Learnings, and Expansion Plans for 2025

Poornima Somayaji 

Restaurateur and Founder, Aragma, Pune

Hospitality Trends 2025

For hospitality trends in 2025, I believe sustainability will remain a key focus. However, each organization will need to define sustainability in a way that is practical and achievable for them. Additionally, plant-based food options are gaining even more popularity, and I expect them to become staples on most menus. Lastly, I think many people in 2025 will increasingly seek a blend of tradition and innovation—food and drink experiences that feel both familiar and fresh.

Key Learnings from 2024 (Year in Review)

One of the key takeaways from 2024 is that people are travelling far more than anticipated, not only to well-known destinations but also to offbeat locations, seeking unique experiences and activities. This shift has been a major eye-opener for us, especially as a tasting menu restaurant, where the dining experience benefits from such curiosity. It’s particularly rewarding when well-travelled guests bring an open mind, as they are able to appreciate the nuances of our menu and contribute to a more dynamic interaction.

Expansion Plans 2025

Our expansion plan focuses on growing Farmer Connects and expanding our network for sourcing ingredients, as they are essential to our business. While this may not traditionally be viewed as an expansion plan, from a business perspective, we aim to introduce our food to people in various cities, and potentially in different countries. This is the direction we're aiming for in 2025.

 Embracing the Future: Samosa Singh's Vision for 2025 and Beyond

Nidhi Singh

Co-founder, Samosa Singh

Hospitality Trends 2025:

As we approach 2025, the food landscape is set to evolve in exciting and unexpected ways. Consumer values are shifting toward health, sustainability, and technology, driving innovations across every aspect of the food industry. With a focus on planet-positive practices and consumer-centric technologies, the future of food will be more diverse, functional, and ethically driven than ever before and we at Samosa Singh are committed to work on similar ethos.

Key Learnings from 2024

2024 has been a year of incredible milestones and transformation for us. With significant strides made in expanding our manufacturing capabilities, securing our first export order, and launching operations in new cities across India, we’ve laid a strong foundation for the future. These achievements not only reflect our commitment to excellence but also position us for continued success as we step into 2025 with renewed vigour and an even stronger focus on growth.

Expansion Plans 2025:

2025 promises to be a year where our efforts to innovate, expand, and grow will come to fruition in exciting and transformative ways.

With our foundations in place and a forward-looking approach, we are more than ready to take on the future and make it our own. Here's to the journey ahead—one of resilience, growth, and limitless potential!

Chowman's Ambitious Expansion Plans for 2025

Debaditya Chaudhury

Managing Director: Chowman, Co-Owner of Oudh 1590 & Chapter 2

Chowman, one of India’s leading Chinese restaurant chains, continues to grow and delight food lovers across the country. With a strong presence of 22 outlets in Kolkata, 8 in Bangalore, 4 in Delhi-NCR, and 2 in Hyderabad, Chowman has become synonymous with authentic Chinese cuisine and exceptional neighbourhood dining experiences.

As part of its ambitious expansion plans, Chowman is now gearing up to make its debut in Mumbai with two outlets opening simultaneously in January. This marks the beginning of a larger footprint in the city, with six more outlets planned in the months to follow. Additionally, Chennai is set to join Chowman’s culinary journey, opening alongside the Mumbai launch, bringing the chain’s signature flavors to the city’s vibrant food scene.

In 2025, Chowman aims to solidify its presence in Hyderabad by adding more outlets to meet the growing demand for its exquisite offerings. The expansion spree will then culminate with the brand's foray into Chandigarh, bringing its authentic Chinese delicacies to North India’s food enthusiasts.

Chowman’s continued growth underscores its commitment to bringing world-class Chinese cuisine to every corner of the country, promising diners an unforgettable experience with every bite in the year 2025.

Hospitality 2025: Trends Shaping the Future of Travel

Ashish Tiwari

Executive Chef, ANDAAZ Banquets and Caterers

The hospitality industry in 2025 is set to embrace transformative trends driven by innovation, sustainability, and evolving guest preferences. Hyper-personalization will dominate, with AI and big data enabling tailored guest experiences, from customized room settings to curated activity recommendations.

Sustainability remains central, as eco-conscious travelers demand green practices. Hotels are integrating renewable energy, zero-waste operations, and locally sourced materials to appeal to environmentally aware guests. Smart technology will revolutionize convenience, with voice-activated controls, keyless room access, and automated service requests becoming standard.

The rise of the workation culture sees properties catering to remote workers with co-working spaces, high-speed internet, and wellness amenities for a balanced lifestyle. Additionally, experiential travel will gain momentum, with properties offering unique cultural, culinary, and adventure-driven experiences.

Health and safety continue to be priorities, prompting innovations in hygiene and touchless technologies. Hotels are also addressing the need for inclusive travel, offering amenities for diverse demographics, including families, solo travelers, and those with disabilities.

As the line between leisure and business blurs, the hospitality sector evolves to meet the demands of a digitally connected, experience-focused, and eco-conscious clientele.

2025 Vision: Redefining Luxury and Innovation in the Kitchen

Chef Mohammad Sameer, 

Executive Pastry Chef, ANDAAZ Restaurant

The pastry and culinary world in 2025 is poised to blend sustainability, technology, and artistry like never before. Plant-based ingredients are redefining the menu, with chefs experimenting with alternative proteins, natural sweeteners, and upcycled materials to craft dishes that are as environmentally friendly as they are flavorful. Desserts will embrace healthier alternatives, focusing on reduced sugar and natural components without compromising on taste or indulgence.

Innovation through technology is a game-changer. Precision tools like 3D food printing and AI-driven recipe creation are revolutionizing culinary efficiency and presentation, allowing for stunningly intricate designs and consistency. These advancements are also empowering chefs to push creative boundaries, delivering memorable dining experiences that cater to the modern guest's desire for novelty.

Cultural authenticity will be a cornerstone of culinary offerings. Guests increasingly seek immersive dining experiences that highlight hyper-local flavors and traditions, fused with contemporary techniques for a global twist. In pastry, trends lean towards minimalist yet artistic plating, where natural colors and textures bring a visual harmony that complements the taste.

As sustainability and personalization drive the future, the pastry and culinary industries are evolving to meet the demands of an eco-conscious, experience-driven audience, redefining luxury and innovation in the kitchen.

Luxury Wellness Redefined: Key Takeaways from 2024

Tanuja Sawant

Marketing & Communications Manager, Swastik, A Luxury Wellbeing Sanctuary

Hospitality Trends 2025

By 2025, global hospitality is expected to focus on sustainability, AI-driven personalization, and immersive tech experiences like virtual tours. In India, budget and luxury segments are likely to expand, with eco-friendly resorts and cultural tourism potentially gaining traction. Urban hubs may prioritize smart hotels with tech-integrated guest services. Wellness tourism is anticipated to thrive, emphasizing mental health retreats, holistic spa therapies, and nature-focused stays, with Ayurveda, yoga, and wellness resorts in India possibly attracting global health-conscious travellers.

Key Learnings from 2024

Coming from a luxury wellness property, “Swastik: A Luxury Wellbeing Sanctuary”, which was recently launched this year, key learnings from 2024 highlight the growing importance of sustainability, digital transformation, and localized storytelling in hospitality. Travelers increasingly prioritized authentic, eco-friendly experiences and wellness-focused offerings. Significant trends included the rise of holistic wellness, mental health retreats, and cultural tourism. Adapting to market shifts, combining ancient wisdom with science-backed practices, such as embracing immersive technology and promoting holistic wellness, proved critical for staying competitive. These insights pave the way for hospitality in 2025, with a focus on personalization and innovation.

Expansion Plans 2025

In 2025, hospitality expansion plans are expected to focus on sustainable infrastructure, tech-driven services, and wellness-centric offerings. Globally, chains are likely to invest in smart hotels and eco-friendly resorts. In India, growth may target tier-2 and tier-3 cities, potentially boosting cultural and adventure tourism. Wellness resorts featuring Ayurveda, yoga, and mental health retreats are anticipated to see significant demand. Additionally, hybrid work-leisure properties and experiential stays are projected to play a key role in catering to evolving traveller preferences. 

The Future of Hospitality: Trends to Watch in 2025

Chef Umesh Kapoor 

CEO, Tiger Shark Hospitality 

Hospitality Trends 2025

The hospitality industry in 2025 will be defined by innovation, personalization, sustainability, and an ever-increasing focus on technology and wellness. As eaters' needs and preferences evolve, cafe and restaurants will continue to adapt by offering more tailored, seamless, and conscious experiences that meet the demands of modern consumers. The combination of convenience, sustainability, and authentic experiences will be key drivers for success in the competitive hospitality market.

Brewing a Brighter Future: Pour Over Coffee's 2025 Expansion Plan

Ritika Sharma 

Director, Tiger Shark Hospitality (Litchi Bistro & Pour Over)

Expansion Plans 2025

Expansion plans for Pour Over coffee in 2025 will be shaped by a combination of geographic growth, digital transformation, consumer demand for sustainability and health-conscious options, and the rise of personalized experiences. We are looking at focussing on international expansions, particularly in emerging markets in Middle east, Europe. Additionally, integrating technology, offering new and innovative product lines, and creating immersive, community-focused experiences will be crucial in staying competitive and relevant. Sustainability, ethical sourcing, and eco-friendly practices will continue to be central pillars of growth for the coffee industry in 2025

India's Restaurant Industry: A Promising Outlook for 2025

Harneek Singh & Harmeek Singh

Directors, Bon Mama

In 2024, India's restaurant industry demonstrated remarkable resilience and growth. Gurgaon, a prominent urban hub, has significantly contributed to this upward trajectory. Additionally, there is a rising demand for healthier and sustainable dining options. 

Looking ahead to 2025, consumer preferences are anticipated to evolve, with a growing inclination towards fusion and continental cuisines. This shift is driven by globalization, urbanization, and an expanding middle class seeking diverse and innovative dining experiences. Fusion cuisine, which blends traditional Indian flavors with international culinary techniques, is expected to gain prominence, reflecting the dynamic and experimental nature of India's gastronomic landscape. 
This year, we at Bon mama will be focused on catering to the value and quality quotient with options for family members having varied taste/cuisine liking.

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