23rd March 2023, India: StayVista, India's leading luxury villa rental platform, has recently introduced a new program called 'Best-Rated' villas, which places customer satisfaction at the forefront of its mission. The program highlights the most sought-after villas in the country, as rated by previous guests based on their personal experience and feedback score, elevating the guest experience to new heights. Under this program, 500+ StayVista properties will be evaluated each quarter for the ‘Best-Rated’ badge and in the very first phase of this initiative, 20% of the villas have been accredited for being the best of the best.
To ensure a seamless and outstanding guest experience, StayVista has implemented a rigorous evaluation framework. All of their villas will be assessed on a quarterly basis, and only those that meet the established criteria will earn or retain the coveted 'Best-Rated' status. Since these villas undergo a comprehensive reappraisal four times a year, earning and retaining this status reflects StayVista's commitment to providing consistent delight to their guests.
Further, to help guests easily find the 'Best-Rated' villas, StayVista has introduced a dedicated search filter and collection. This enables guests to quickly locate these highly-rated holiday homes and select the perfect accommodation for their stay.
"At StayVista, we've always put our customers first. They are our finest brand auditors, and while all our villas go through multiple quality checks, our 'Best-Rated' collection is a curation of homes that not only meet our brand standards but also consistently receive high ratings from our guests based on their personal experiences. She added, “In fact, the ‘Best-Rated’ collection on our website is one of our top-performing ones. The villas on this list have seen a nearly 25% increase in bookings in less than three months since the program went live. This is a testament to how much our customers appreciate and recognizes the effort we put into curating and delivering high-quality stays. It motivates us to continue raising the bar for our offerings."
Ankita Sheth, Co-Founder, StayVista
At the end of each year, StayVista will hold the Guest Choice Awards to recognize the villas that have set the benchmark throughout the year. Awarded properties will receive a certificate of recognition, adding an extra layer of trust and credibility. Additionally, the staff at these villas will also be recognised with a unique badge, signifying their commitment to providing exceptional service and going above and beyond to ensure guests enjoy a memorable and relaxing VillaCation. The 2022 Guest Choice Awards have already taken place, and this tradition will continue each year to celebrate the highest standards of service and hospitality at StayVista.
StayVista believes in providing personalized services, exclusive amenities, comfortable accommodations, and unique locations is fundamental to ensuring guests enjoy an unforgettable experience. The 'Best-Rated' villas program reflects StayVista's commitment to giving its customers a voice in choosing their perfect vacation rental, making it the go-to platform for those seeking an exceptional luxury rental experience. Furthermore, StayVista's recent collaboration with Marriott International, along with several other exciting initiatives in the pipeline, demonstrates the brand's commitment to providing even more personalized experiences that enhance the journey of its customers.
About StayVista:
StayVista (earlier Vista Rooms) is reinventing group getaways as India’s leading luxury villa rental brand. Founded in 2015, StayVista has been a market leader with a handpicked selection of 500+ luxury villas across 50+ destinations and an enthusiastic team of over 300, who are committed to making every stay inspiring and in this endeavor have already delighted 3,00,000+ guests. StayVista offers a mosaic of services to create personalized experiences for every kind of stay - from personal celebrations to off-sites, to peaceful getaways. Over the years, StayVista has established itself as India’s preferred brand for luxury villa stays helping villa owners manage their properties and open their doors to the most discerning set of vacationers. StayVista is backed by leading consumer-brand-focused investors such as DSG Consumer Partners, Capri Global, Singapore Angel Network, and marquee angel investors such as Rajan Anandan and Anand Ladsariya.