Swiggy Launches New Initiative to Tackle Staffing Challenges in Restaurants

India, June 21, 2024: Swiggy, India’s pioneering on-demand convenience platform, announced the launch of its Recruitment Support initiative, designed to assist its restaurant partners with staff recruitment. For this initiative, Swiggy has teamed up with leading staff hiring experts like Apna, WorkIndia, Kaam, and Shiftz to help restaurants connect with qualified candidates across various roles.

As the food services industry expands at an unprecedented rate, maintaining an efficient and skilled workforce has become crucial for restaurants to ensure quality service. This rapid growth has intensified competition within the talent market. Further, the attrition rate in the industry has also been high, posing significant recruitment challenges for restaurant owners and managers.

To address these challenges, Swiggy has teamed up with leading staff hiring experts to help restaurants connect with qualified candidates across various roles, including cooks/chefs, kitchen helpers, and service and cleaning staff. Whether restaurant partners are looking to fill a single position or build out their entire team, recruitment partners can help restaurants find the right talent quickly and efficiently.

Swiggy has integrated this tailored staffing solution into the Swiggy Partner App. This feature provides restaurant owners direct access to job listings and candidate databases from third-party vendors with exclusive discounts. This initiative simplifies the hiring process, reduces costs, and allows restaurant partners to focus on delivering great food.

"The success of our restaurants lies at the core of Swiggy’s success. We understand that right staffing and attrition are big challenges for our partners. The Staffing Support initiative reflects our commitment to provide comprehensive solutions for their operational challenges. By partnering with leading staffing vendors, we aim to simplify hiring, reduce costs, and help our partners focus on delivering great customer experience."

Deepak Maloo, AVP of Supply at Swiggy 

Through this partnership, Swiggy will facilitate the hiring of restaurant staff across different roles and offer restaurant owners access to a vast talent pool at competitive rates. 

Partners can write to partnersupport@swiggy.in for more information on this initiative.

About Swiggy

Swiggy is India’s pioneering on-demand convenience platform, catering to millions of consumers each month. Founded in 2014, its mission is to elevate the quality of life for the urban consumer by offering unparalleled convenience. With an extensive footprint in food delivery, Swiggy Food collaborates with nearly 2 lakh restaurants across 600+ cities. Swiggy Instamart, its quick commerce platform operating in 25+ cities, delivers groceries and other essentials across 20+ categories in 10 minutes. Fueled by a commitment to innovation, Swiggy continually incubates and integrates new services like Swiggy Dineout and Swiggy Genie into its multi-service app. Leveraging cutting-edge technology and Swiggy One, the country’s only membership program offering benefits across food, quick commerce, dining out, and pick-up and drop services, Swiggy aims to provide a superior experience to its consumers.

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