Swiggy users, the company has a ‘warning’ you against this customer care scam

Online food delivery platform Swiggy has issued an advisory for its users on the occasion of Safer Internet Day, 2020. “Over the past few months, we’ve come across a few instances of people trying to obtain sensitive information from our customers, by posing as Swiggy customer care executives. Please note that any customer care number you may come across for Swiggy is fake” warned the company.

In a press release today, Swiggy said that neither the company nor its authorised representatives ask you for any financial information. It asked the users to “not share your debit/credit card number, CVV number, OTP, UPI/ATM pin and so on with anyone claiming to be a Swiggy representative”.

The food delivery service provider asked its users to watch out for websites/platforms that fraudsters use to steal their personal details. The methods include-

Portals outside of Swiggy publicising fake toll-free customer care numbers.

Fake websites, blogs, or suspicious posts on social media sites.

Suspicious links sent to you via WhatsApp, SMS or email.

Proactive calls from unauthorised numbers requesting for personal/financial information.

Scamsters claiming you have a refund amount pending, in an attempt to get you to disclose sensitive information.

Source:- Economic Times