The Software Saga of Sanguine

Operating a restaurant requires a range of administrative, management and marketing skills. How do you ensure that POS Software provides them with all?

Mr. Shabbir:- Hospitality ERP comprises of End to End solution. Right from POS, MMS, BQT management, Room management, Debit POS (cashless zone), Web books, Pay room. Depending upon the site & requirement the solution is pitched.

Please tell us about your NetTradeB2B service?

Mr. Shabbir:- We do not have any online selling portal. We are registered with Just dial & a few more.

Sir please tell us about the emerging trend and need for this software in this restaurant industry?

Mr. Shabbir:- The younger & more enthusiastic generation always have the greed to grow & expand their operations. In order to do so, they need a solution which has an embedded business intelligence which would help them to analyze their business operations micro level.

Sir, you have an experience of 16 years in managing hospitality solutions. Please tell us how much evolution you have seen in the demand for technology and software?

Mr. Shabbir:- In past decades, there was not cut-throat competition. Hence restaurant owners contended enough with their share of market. But now things have become much more competitive and margins have reduced immediately. Hence the need for data analysis is inevitable. Government policies & GST rules have also made it compulsory for restaurant owners to fall in proper structure.

Data is the 'New Oil', stated by our Prime Minister. How your product will help in using the data in the most accurate way?

Mr. Shabbir:- Yes, Data is oil. It is the fuel to success and needs for expansion. Data includes customer data, sales data, a pattern of demand, the season of demand, days of demand, low selling days, etc. This data analysis helps not only in future sales but it also helps in keeping right levels of inventory at the right time.

Hotels and QSR chains have a different environment and different software requirements. Is your software applicable for both? Why?

Mr. Shabbir:- Yes, sanguine ERP is suitable for all verticals of Hospitality domain. It is a single sign-in with all modules integrated to give final accurate reports. Being built on ‘Open source’ technology, it is easier to integrate with any 3^rd party vendors & their interfaces like Door locks, Digital EPBAXN system, loyalty programs, payment gateways and aggregators.

Any future expansion plans in the bucket list of Sanguine Pvt Ltd?

Mr. Shabbir:- Sanguine is always thinking about expansion across the globe. We have already marked our presence in India, Africa, Oman, Dubai etc.