Goibibo’s New Campaign Uses AI and Celebrity Personalization to Connect with Travelers

Gurugram, 1^st July 2025: Goibibo, one of India’s most beloved travel brands, has joined hands with TrueFan AI for a hyper-personalized video campaign featuring brand ambassador Rishabh Pant. The innovative campaign leverages AI-powered technology to deliver uniquely customized video messages aimed at enhancing customer engagement. 

The AI-driven campaign targets users who initiated a search but did not finish the booking process. These travelers receive a prompt featuring Rishabh Pant in a personalized, AI-generated video that addresses them by name and references their searched destination or mode of transport.

Commenting on the campaign, Raj Rishi Singh, Chief Marketing Officer, Goibibo, said, “We’re always looking for new ways to connect with our users through technology. Our goal is to build a more genuine and personal relationship between the brand and each user through direct and individualized interactions. We've seen that video campaigns tend to drive higher click-through rates than text-based ones, which reinforces our belief in the power of visual storytelling. By leveraging AI to deliver contextual and personalized videos featuring a celebrity, we aim to create moments that feel real and relevant to the user.”

Nimish Goel, Chief Executive Officer and Co-Founder, TrueFan AI, said, “This campaign with Goibibo is a glimpse into the future of personalized communication at scale. By combining the power of AI with the charm of Rishabh Pant, it’s not just creating content, it’s meaningful content, one-to-one brand moments that resonate. It’s exciting to see a forward-thinking brand like Goibibo embrace this new frontier in marketing, where every user feels seen, valued, and uniquely engaged.”

Watch the personalized video message from Rishabh Pant here.