Approx 10,500 non-compliant Restaurants delisted by e-Commerce food delivery platforms

FSSAI

October 2018, New Delhi: The Food Safety and Standards Authority of India (FSSAI) reviewed the action taken by leading food aggregators Zomato, Swiggy, UberEats, Food panda etc on the delisting of non-compliant Hotels/Restaurants. Earlier, FSSAI had directed these e-Commerce food delivery platform providers to delist their partner Hotels/Restaurants running without FSSAI License/Registration by 30th September 2018.

The food delivery aggregators further informed that they have already initiated action against the defaulting partner Hotels/Restaurants. It was noted that Zomato has delisted 2,500, Swiggy 4,000, Foodpanda 1,800 and UberEats 2,000 partner Hotels/Restaurants. These food aggregators have been directed to share the list of delisted Hotels/Restaurants so that action can be initiated against the defaulters under the Food Act. Earlier, FSSAI had shared a checklist of compliance for Hotels/Restaurants to be used by them in their internal food safety audits. Zomato and Swiggy have conducted internal food safety audits of some of their partner Hotels/Restaurants accordingly. The food delivery aggregators have also come together for training and certification of the supervisors of Hotels/Restaurants.

The list of delisted Hotels/Restaurants would be shared with State enforcement machinery for the action against non-compliant FBOs as per the provisions laid down under the FSS Act 2006.

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